Responsibilities

• Owning the relationship with our media and creative agency partners, ensuring work is delivered to scope, cost and quality expectations
• Managing annual scopes of work, challenging scope creep and maintaining clear accountability for what sits within agreed delivery
• Overseeing media and creative spend, maintaining a single source of truth and reconciling costs against approved scope
• Leading on agency performance, ensuring output meets agreed briefs, timelines and CRUK quality standards
• Acting as the senior operational contact for agency stakeholders, resolving issues and managing delivery risk across campaigns
• Building and embedding strong commercial governance, including cost tracking, audits and contract management frameworks

Requirements

• Significant experience managing media and creative agencies within complex organisations, either client-side or agency-side
• Strong commercial acumen, with experience managing multi-million-pound budgets, scopes of work and cost frameworks
• Deep understanding of media planning, buying and creative production processes, including associated cost drivers
• Excellent analytical and numerical skills, with advanced Excel capability to track spend and analyse variance
• Ability to build and manage senior stakeholder relationships, influencing across internal teams and external partners
• Proven experience setting up and improving processes, combining strategic thinking with operational delivery

Benefits

• We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools.
• Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.
• You can explore our benefits by visiting our careers web page.