Responsibilities

• Lead high priority strategic initiatives end to end from scoping and business casing through execution, working closely with marketing, product, data, finance, and regional teams.
• Act as a trusted right hand to the marketing leadership, translating strategic priorities into structured plans, workstreams, and measurable outcomes.
• Own cross functional programme management for major marketing initiatives (e.g. brand launches, agency transitions, martech implementations, org changes), ensuring clear ownership, timelines, and accountability.
• Identify and resolve operational bottlenecks within marketing, improving how the function plans, prioritises, and executes work.
• Prepare senior level materials board updates, strategy documents, business reviews synthesising complex information into clear recommendations.
• Drive process and efficiency improvements, including budget management, planning cycles, and marketing operating rhythms.
• Parachute into ambiguous or urgent problems across the marketing function, quickly building context and driving them toward resolution.
• Build strong relationships across the business, acting as a connective layer between marketing and other functions such as Product, Data, Finance, Legal, and Compliance.

Requirements

• Significant experience (typically 6-10+ years) in strategy, consulting, chief-of-staff, business/marketing operations, or general management roles, ideally with exposure to marketing or growth functions.
• A track record of leading complex, ambiguous, cross-functional projects from scoping to delivery.
• Strong analytical and structured problem solving skills, with comfort moving between big-picture strategy and detailed execution.
• Excellent written and verbal communication skills, including experience preparing materials for senior stakeholders or leadership teams.
• Proven ability to influence and drive alignment across teams without direct authority.
• Comfort operating in fast-paced, ambiguous environments where priorities can shift quickly.
• Experience in fintech, payments, remittances, retail or a high growth consumer tech company is a strong plus.
• A genuine interest in Zepz's mission of making global money movement more accessible.

Preferred

• AI Literacy & Tools
• A genuine curiosity about AI and how it can be applied in your area of work — from accelerating analysis and insight generation, to improving how we design and deliver processes and communications.
• Practical experience using AI tools in a professional context — whether to connect information, draft content, build frameworks, or create insights from data.
• Strong AI literacy — an understanding of what AI assistants can and cannot do, how to prompt effectively, and how to critically evaluate AI-generated output before using it.
• Awareness of the ethical considerations and responsible use of AI in the workplace, particularly in the context of sensitive data, customer experience, and compliance.
• Prior experience using Claude (Anthropic) is a nice-to-have but not essential — what matters most is that you are genuinely engaged with AI as a tool, comfortable experimenting, and eager to share what works with your wider team

Benefits

• unlimited annual leave
• great healthcare benefits
• employee discounts
• we believe in empowering colleagues because we genuinely trust our team
• Our remote-first culture means you have the flexibility to work in your employing country wherever you feel the most focused and productive.