Responsibilities

• Leading operational delivery across nationwide pop-up events and exhibition campaigns
• Overseeing workforce planning, logistics, transport, accommodation and equipment movement
• Managing operational activity across multiple concurrent live events and activations
• Supporting warehouse operations and logistics planning in a client facing - events, promotions, brand events or related space
• Leading freelance workforce planning, deployment and contractor management
• Ensuring operational compliance, including a strong understanding of IR35 and contractor engagement
• Monitoring Health & Safety, operational risk and compliance across field activities
• Managing relationships with venues, organisers, suppliers and client stakeholders
• Developing scalable SOPs, workflows and operational processes
• Driving KPI reporting, operational performance and continuous improvement initiatives

Requirements

• Proven experience leading complex operational functions within fast-paced environments
• Strong experience managing logistics across multiple live projects, campaigns or field operations
• Experience managing freelance or contractor workforces, with a sound understanding of IR35 compliance
• Knowledge of warehouse, transport or field logistics operations
• Strong commercial awareness with experience managing operational budgets and performance
• Excellent organisational skills with the ability to prioritise multiple moving parts
• Experience leading managers and building high-performing operational teams
• Strong stakeholder management and relationship-building skills
• A hands-on, pragmatic approach with the confidence to roll your sleeves up whenever needed
• The ability to balance operational delivery with longer-term business improvement

Preferred

• Field Marketing
• Experiential Marketing
• Retail Activations
• Consumer Brand Activations
• FMCG Operations
• Exhibition Services
• Promotional Staffing
• Event Logistics
• Multi-Site Operations
• Field Operations

Benefits

• Become a key member of the senior leadership team
• Work directly alongside the CEO with genuine influence over the future of the business
• Lead operational delivery for nationally recognised consumer brands
• Help shape the operational infrastructure of a rapidly scaling business
• Fast-paced, entrepreneurial culture where good ideas become reality quickly
• Performance bonus with realistic OTE of £100,000
• Long-term progression and potential profit share opportunity
• High levels of autonomy, ownership and variety