Head of Marketing

London, UK (On-site)

£65K/yr – £75K/yrSenior Level7+ years expFull time

Posted 20 hrs ago

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Job Summary

Own and drive the UK & Ireland marketing strategy, lead brand evolution, and steer ROI-driven initiatives across retail, duty free and foodservice, while building strong cross-functional and external partnerships.

  • Own strategy aligned with commercial goals and communicate to stakeholders.
  • Lead brand evolution, ROI measurement, and cross-functional partnerships.

Job Description

Responsibilities

  • Develop and own the UK & Ireland marketing strategy aligned with wider commercial and business objectives; communicate strategy clearly to internal and external stakeholders
  • Lead the evolution of the Lagardère Travel Retail brand across the UK & Ireland portfolio; define brand positioning and ensure consistent execution across touchpoints
  • Set strategic priorities for the marketing function; define annual marketing objectives, KPIs and investment focus areas
  • Identify emerging opportunities in marketing, technology and consumer trends to maintain competitive advantage and inform investment decisions
  • Challenge and improve marketing effectiveness; establish reporting frameworks to measure marketing ROI, commercial impact and customer outcomes
  • Act as senior marketing advisor to the Commercial Director and Executive Leadership team on business development, tender submissions and contract renewals
  • Build and maintain strategic relationships with key airports, landlords and global brand partners; represent UK business as trusted marketing partner
  • Shape marketing propositions that strengthen partnerships and create competitive advantage in new business opportunities
  • Partner with Commercial, Buying, Operations and Finance to ensure marketing strategy supports revenue growth, customer acquisition and profitability across all business lines
  • Collaborate with global teams in Paris to leverage best practice, innovation and global campaigns while tailoring for UK & Ireland market

Requirements

  • Significant experience (7+ years) in a senior marketing leadership role within retail, travel retail, hospitality or customer-focused business
  • Proven track record of developing and owning marketing strategy that drives measurable commercial growth
  • Strategic thinking with strong commercial acumen; ability to translate customer insight and market trends into business growth opportunities
  • Experience managing and developing marketing teams; track record of building high-performing functions
  • Strong stakeholder and relationship management skills with confidence to influence senior leaders, external partners and Board-level executives
  • Experience managing agency partnerships and marketing budgets of significant scale (£500k+)
  • Strong analytical skills with ability to measure marketing performance, ROI and business impact
  • Experience supporting business development, tender submissions or new market entry

Preferred

  • Travel retail or airport/hospitality sector experience
  • Experience in matrix or international organisations
  • MBA or postgraduate marketing qualification
  • Direct experience launching and scaling brands in competitive markets
Lagardère Travel Retail logo

Lagardère Travel Retail

3.2 Glassdoor

We harness our pioneering culture to make travel more enjoyable with bespoke offers and experiences. We invest our world-class global expertise and local knowledge to create value for all our stakeholders: We build and implement value-creating partnerships and environments that perfectly address the operational and commercial expectations of landlords, and where brand partners can reveal their uniqueness. We deliver to travelers the experience and level of service they need and deserve. We offer a work environment where employees can fulfill their potential and be themselves. We actively champion the more sustainable future of Travel Retail through our comprehensive CSR strategy, covering all aspects of where we, as a business, have an impact and can make a difference. With the longest standing expertise of holistically serving the needs of travelers and partners across Travel Essentials, Duty Free & Fashion and Foodservice, we operate over 4,970 stores in airports, railway stations and other concessions in 51 countries. In 2024, we have generated €7.6 bn in sales (100%).

Levallois-Perret, Île-de-France, FRA
8.5K employees (417 in marketing)
1% recommend to a friend
0% CEO approval

Traffic Signals

Monthly Visitors
31.5K
Traffic Source Mix
Search
25.1%
Direct
70.4%
Referral
0.8%

Headcount Trend

Current headcount: ~8.5K

Marketing Team

Marketing Team Size
417 (5% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$111.6M
Last Raise
$111.6M
Corporate Round

Funding History

  • Sep 2021
    Corporate Round • $111.6M

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