Responsibilities

• Lead Generation & Performance Marketing (Core Focus) — Own the lead generation strategy for our luxury Meet & Assist services. Track and report on conversion rates, lead quality and revenue attribution. Identify opportunities to improve acquisition performance, lead nurturing & conversion.
• Content, Social & PR — Oversee content strategy, organic social media, PR activity and email content. Manage external agencies, freelancers and internal creative support.
• CRM & Lead Nurturing — Ensure accurate lead tracking, attribution and pipeline visibility. Produce regular CRM performance and conversion reports.
• Reporting & Commercial Performance — Produce regular reports across all marketing channels. Analyse performance data and provide actionable insights.
• Collaboration & Leadership — Work closely with Head of Sales and Leadership teams. Lead and coordinate content support and external partners.

Requirements

• Minimum 5 years’ experience as a Marketing Manager (luxury, retail, eCommerce, investment or premium consumer sectors preferred).
• Strong understanding of lead generation and performance marketing.
• Experience managing campaigns across Facebook, Instagram, Google, LinkedIn, etc.
• Strong CRM experience.
• Commercially minded with strong understanding of attribution and conversion metrics.
• Confident managing internal stakeholders.
• Education: Bachelor’s degree in business administration, Marketing, or a related field preferred.

Benefits

• Bereavement leave
• Company pension
• Employee mentoring programme
• Free parking
• On-site parking