Responsibilities

• Lead the transformation: Set the vision, define the strategy, and deliver it with impact
• Reinvent processes: Reset critical paths and reshape how work gets done—bridging the gap between UK and International teams across wholesale, franchise, owned, marketplaces, and D2C
• Embed a global mindset: Drive cultural change and champion new ways of working that position M&S as a truly global brand with a truly global marketing team and strategy
• We require a highly experienced and visionary International Head of Marketing Transformation to lead this critical transformation. This isn’t a role for maintaining the status quo, it’s a mandate to reinvent how our brand connects with customers worldwide.
• As International Head of Marketing Transformation, you’ll define and execute a unified, customer-centric strategy that accelerates growth, elevates brand salience and brings the magic of M&S to every market.
• You’ll be the change agent who integrates global thinking into every marketing function and touchpoint, ensuring we deliver creativity, consistency and commercial impact at scale.
• Shape the future: Develop and champion a bold, unified international marketing strategy that defines our brand positioning, target customers and value proposition globally
• Operational overhaul: Reorganise and upskill the global marketing team, ensuring roles, responsibilities, and processes are fit for future growth and raise the bar on performance
• Cross functional collaboration: Partner with Marketing, Design, Merchandising and all touchpoints to embed new global processes and drive cultural change (embed global mindset)
• Tell our story: Reinvent the brand identity and narrative, ensuring creative consistency across every touchpoint; PR, digital, social etc