Responsibilities

• Set the overarching service evolution strategy for the agency, encompassing SEO, paid search, paid social, content marketing, and analytics.
• Lead, develop, and inspire a team of directors and senior channel leads, creating a culture of excellence, accountability, and innovation.
• Act as the executive sponsor for key client accounts, building trusted relationships at C-suite and senior marketing level.
• Ensure consistent quality, strategic alignment, and commercial impact across all client work and agency output.
• Champion a culture of continuous learning, sharing best practice, and staying ahead of emerging trends across all growth channels.
• Work closely with the CEO and senior leadership team to define and execute the agency's commercial and growth objectives.
• Working with the Client services team, spot opportunities to grow existing accounts, deepening client relationships and expanding the strategic value we deliver
• Play a strategic role in new business — shaping pitches and proposals, bringing rigour to our responses, and helping convert opportunities into long-term client partnerships

Requirements

• Significant senior leadership experience in a digital or growth marketing agency environment, with a proven track record of commercial success.
• An understanding of multiple digital marketing disciplines, including SEO, paid media, content strategy, and marketing analytics.
• Experience building, leading, and developing high-performing, multi-disciplinary marketing teams.
• Exceptional client management skills, with the ability to build and sustain relationships at the most senior levels.
• Outstanding communication and presentation skills; a confident, credible voice in new business and thought leadership contexts.
• Data-literate and analytically minded, with the ability to translate complex performance data into strategic insight.
• Entrepreneurial mindset: proactive, solutions-focused, and comfortable with ambiguity in a fast-paced, growing business.
• A passion for healthcare marketing, or a strong appetite to develop deep expertise in this space.

Benefits

• Everybody_Benefits_Leaflet_UK_V3.pdf