Responsibilities

• Setting up and managing online surveys
• Supporting in-person audience research where required
• Organising, cleaning and collating data sets
• Identifying patterns, themes and audience behaviours
• Supporting audience mapping exercises
• Helping turn research findings into clear recommendations and insight outputs
• Conducting desk research where relevant
• Supporting project teams with evidence gathering and audience understanding
• Helping structure findings in a way that informs campaigns, strategy and communications work

Requirements

• Is organised and detail-oriented
• Enjoys understanding audiences and behaviour
• Can confidently work with survey tools and research approaches
• Is comfortable organising and synthesising information
• Can spot themes and turn information into usable findings
• Is proactive and comfortable working across multiple projects
• Has strong communication and presentation skills
• Is interested in social, culture, audience behaviour or digital communications

Preferred

• Experience working across brands, charities or public engagement work
• Experience with audience insight or behavioural frameworks
• Experience supporting strategy or planning teams
• Familiarity with social platforms and digital audience behaviour