Responsibilities

• Working with the Head of Marketing & Media and Community Trust to develop and deliver a strategic school experience programme with local schools and education providers.
• Assist in the delivery of fun and engaging promotional activities in schools.
• To lead on Tangerine Teammates programme with local junior sports clubs to provide unique opportunities for their players.
• To oversee the Club’s free ticketing initiatives to populate home matchdays with primary school children, secondary school and college students, grassroots teams and community groups, supporting with any themed matchdays.
• Working with the Head of Marketing & Media to deliver a pathway from initial engagement to ticket sales for junior supporters and their families, using data as a driver to sales.
• To develop and deliver a junior supporter membership scheme to continually engage young supporters.
• Oversee the operation of the Club’s matchday and non-matchday activities for supporters such as Stadium Tours, Family Stand Events, etc.
• Plan and deliver regular junior supporter engagement events such as Junior Supporter Christmas parties and seasonal events such as Easter and Halloween.
• Manage and coordinate all first team player and staff appearances, working with other internal departments.

Requirements

• A good standard of education, with the ability to communicate clearly and effectively in writing and verbally
• Willingness to complete any role-specific EFL, safeguarding, equality, diversity and inclusion, or supporter engagement training required by the Club
• Full clean driving licence and access to a car or the ability to travel around the region
• Experience of using IT and a range of software, including Microsoft Office programmes and email
• Previous experience within a professional sports organisation
• Experience of supporting structured supporter consultation, fan forums or supporter feedback processes
• Experience of managing a team of volunteers
• Knowledge of EFL supporter engagement requirements, fan engagement plans or family excellence standards
• Understanding of equality, diversity and inclusion principles, accessibility and inclusive supporter engagement
• Understanding of safeguarding and issues relating to working with children and young people
• Ability to deliver engaging and fun presentations to junior audiences
• Strong communication skills
• Knowledge of data regulations and how to use data as part of a marketing campaign
• Full clean driving licence and access to a car or the ability to travel around the region
• Ability to perform under pressure and respond calmly to competing demands
• Confident and articulate
• Proactive approach to relationship building
• Creative thinker with the ability to see new opportunities
• Exceptional organisation and planning skills and the ability to build effective working relationships.

Preferred

• Desirable Requirements
• Knowledge of Blackpool and the local area
• FA Safeguarding children qualification or training completed within the last three years
• First aid qualification or willingness to obtain one
• Relevant qualification in marketing, sports development, events, community engagement, customer service or a related subject

Benefits

• On-site parking