Email Marketing Manager

London, UK (Unknown)

£35K/yr – £41K/yrMid LevelPermanent

Posted 2 days ago

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Job Summary

Own end-to-end CRM programs from data strategy to execution, delivering targeted campaigns, automation, and measurable improvements in engagement, retention, and revenue.

Lead CRM activity and data-led campaigns across the customer lifecycle.
Collaborate across teams to design and deliver automated, personalised journeys and analyse performance.

Job Description

Responsibilities

Lead CRM activity, delivering targeted, data-led campaigns that enhance customer engagement, retention, and revenue growth.
Manage complex campaigns, leading automation initiatives, and collaborating effectively across teams to deliver impactful customer journeys.

Requirements

• Proven experience in CRM, email marketing, or customer marketing roles, ideally (but not essential) from within the Arts & Entertainment sector
• Strong understanding of customer data, segmentation, and lifecycle management
• Experience delivering automated and personalised email campaigns
• Ability to analyse performance data and translate insights into action
• Excellent stakeholder management and communication skills
• Strong organisational and project management capability
• Knowledge of data protection and GDPR requirements
• Experience working with CRM and Customer Data platforms (Prospect2 and Tessitura Segmentation Sets and List Manager highly desirable)
• Applicants must have work authorisation for the UK. No agencies.

Preferred

Experience working with CRM and Customer Data platforms (Prospect2 and Tessitura Segmentation Sets and List Manager highly desirable)

Royal Ballet and Opera

LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.

Founded in 2009

Bristol, England, GBR

31 employees (4 in marketing)

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