Ecommerce UX/UI Designer
Bracknell, Bracknell Forest, UK (On-site)
Posted 7 weeks ago
Top 1% of applicants do these two things.
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Job Description
At Sally Europe, we're passionate about creating seamless, inspiring online experiences that help customers discover, shop, and engage with the brands they love. We're looking for a talented eCommerce UX/UI Digital Designer to join our Digital Experience team and help shape the future of our websites across Europe.
If you're curious about customer behaviour, passionate about user-centred design, and excited by the opportunity to turn insights into high-performing digital experiences, we'd love to hear from you.
What you'll be doing
As part of our eCommerce team, you'll play a key role in designing and improving customer journeys across our digital platforms. You'll combine creativity, customer insight, and data-driven thinking to deliver engaging experiences that support both customer satisfaction and business growth.
Your Responsibilities Will Include
- Designing and optimising customer journeys, landing pages, and website experiences across Sally Europe websites.
- Creating wireframes, prototypes, and high-fidelity designs using industry-leading design tools.
- Collaborating with developers, marketers, merchandisers, and stakeholders to bring campaigns, content, and promotions to life online.
- Using analytics, heatmaps, customer feedback, usability testing, and research to identify opportunities for improvement.
- Conducting user research and testing to better understand customer needs and behaviours.
- Turning customer insights into clear design recommendations that improve engagement and conversion.
- Supporting the evolution of our design system, reusable components, and UX/UI standards.
- Monitoring competitor activity and emerging UX trends to help keep our digital experience ahead of the curve.
- Contributing to workshops and cross-functional projects that drive innovation and continuous improvement.
- Experience in UX/UI, digital design, or eCommerce design.
- Strong proficiency in Figma, Adobe Creative Suite, and prototyping tools.
- A solid understanding of UX principles, accessibility, usability, and customer-centred design.
- Experience conducting user research, usability testing, or customer insight analysis.
- Confidence using data and analytics to inform design decisions.
- Strong communication skills and the ability to present ideas and challenge constructively.
- Excellent organisation and time management skills, with the ability to manage multiple priorities.
- A collaborative mindset combined with the confidence to work independently when needed.
At Sally Europe, we live by our values: Be Yourself. Be Bold. Be An Owner. Be An Inspiration. Be Part of Something Bigger.We believe that when people feel empowered to be themselves, they do their best work. We'll support you to grow, challenge the norm, and help shape the future of our people operations.
We welcome applications from everyone and are committed to fostering an inclusive workplace where diversity is celebrated. As part of our culture to 'add colour to the world,' we ensure fair treatment for all, regardless of age, disability, gender, marital status, pregnancy, race, religion, or sexual orientation.
Ready to help shape the future of digital beauty retail? We'd love to hear from you.
INDCORP
Sally Europe
Welcome to Sally Europe; the UK and Continental Europe operating arm of Sally Beauty Holdings Ltd. Collectively we are proud to be world’s largest distributor of professional hair and beauty products. The Sally Europe group brings together Sally Beauty, Salon Services, Pro Duo, Salon Success and Sinelco. Within the group our differing business units supply every corner of the hair and beauty industry from supporting apprentices starting out, our trailblazing independent hair and beauty business owners, at-home DIY beauty fans, big salon groups, students, hotels, spas, prisons and more. Our product mix is vast, but we don't just supply products; we provide unwavering support, tailored education, and a deep understanding of our customer needs. Our reach is huge, here are a few of our headlines:•5 Businesses •Stores in 7 Markets: UK, ROI, France, Germany, Belgium, Netherlands Spain•400 Stores in the UK and Continental Europe•4000 stores worldwide Our business mission is to be the preferred partner for all hair and beauty professionals across Europe and to be known as the go-to destination for professional hair and beauty products. We’re already on our way, with our huge store network and unrivalled range boasting over 400 professional brands. That is our big business ambition but our human mission is greater still. In an industry that is centred on creativity, passion, expression and diversity, we know that at Sally Europe our people are our power, and everyone is invited and encouraged to Add Colour to the World in their own unique way. We care about making a difference to our employees and customers, we understand that the team is the sum of its parts and that everyone has a part to play in the wider vision, journey and company success. We listen, we learn, we improve and thrive together.
