Responsibilities

• Drive brand performance: Actively trade your partner brands across Total Platform and NEXT, monitoring product landing pages (PLPs) and identifying reactive, in-week opportunities to boost profitability.
• Optimise product discovery: Act as the team expert for search and navigation, utilising tools like Bloomreach to refine search rules, synonyms, and seasonal categories so customers can easily find what they want.
• Analyse and share insights: Monitor KPIs including traffic, conversion, and full-funnel metrics, translating data into weekly trade updates for stakeholders.
• Enhance the customer journey: Champion the customer by regularly shopping the site, ensuring technical product details are translated into customer-friendly language and swiftly escalating any technical issues.
• Test and innovate: Lead new initiatives and features using a "test and learn" approach, collaborating with SEO and personalisation teams to tailor the user journey and improve Google rankings.

Requirements

• A collaborative spirit: A natural team player who builds strong, supportive relationships across cross-functional digital teams.
• An analytical mindset: Comfortable diving into metrics and user behaviour data to spot trends, solve problems, and make confident commercial decisions.
• Excellent communication skills: Ability to share knowledge clearly, explaining digital ideas comfortably to both technical developers and brand stakeholders.
• Organisation and adaptability: Great attention to detail with the agility to manage busy trading moments and adapt proactively to changing ecommerce priorities.
• A customer-first passion: A genuine enthusiasm for product and a customer-centric mindset, always striving to evolve and improve the online shopping experience.

Benefits

• - 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• - Company performance based bonus
• - Sharesave scheme
• - On-site Nursery available; OFSTED outstanding in all areas
• - 10% off most partner brands & up to 15% off Branded Beauty
• - Early VIP access to sale stock
• - Access to fantastic discounts at our Staff Shops
• - Restaurants with great food at amazing prices
• - Access a digital GP and other free health and wellbeing services
• - Free on-site parking