Responsibilities

• Take ownership of all ecommerce platforms, including WooCommerce, eBay, Amazon and Facebook Marketplace.
• Develop strategies to increase online sales, enquiries and profitability.
• Optimise product listings, pricing, merchandising and customer journeys.
• Improve conversion rates through continuous testing and website improvements.
• Monitor platform performance and identify opportunities for growth.
• Introduce new sales channels and marketplace opportunities.
• Analyse sales data and produce regular commercial performance reports.
• Develop and deliver the company's marketing strategy.
• Manage SEO, PPC and paid advertising alongside external agencies.
• Plan and execute email marketing campaigns and automated customer journeys.

Requirements

• Proven experience in an Ecommerce Manager or Ecommerce & Marketing Manager role.
• Strong understanding of ecommerce platforms, preferably WooCommerce, eBay and Amazon.
• Experience managing SEO, PPC and digital marketing campaigns.
• Knowledge of email marketing and CRM systems.
• Strong commercial awareness and analytical skills.
• Excellent project management and organisational abilities.
• Experience managing multiple projects and priorities simultaneously.
• Excellent written and verbal communication skills.

Preferred

• HubSpot experience.
• Google Analytics 4 and Google Search Console.
• Marketplace optimisation experience.
• Experience with product data management and feed optimisation.
• Basic design skills using Canva or Adobe Creative Suite.
• Experience managing or mentoring a small team.