Responsibilities

• In this role, you’ll sit at the heart of our E-commerce function, owning and analysing website and app performance to unlock growth opportunities.
• From tracking daily conversion and revenue trends to delivering deep-dive performance insights, you’ll play a critical role in helping the business understand what drives success and where to go next.
• You won’t just report on performance, you’ll influence it.
• You’ll lead insights in weekly trading forums, collaborate with teams across Marketing, Product and CRM, and contribute to the launch of new features, campaigns and A/B tests.
• Whether it’s uncovering hidden customer behaviours, improving conversion journeys, or calculating the true impact of campaigns, your analysis will directly shape decision-making at a senior level.
• You’ll also have the opportunity to refine and advance our testing capability by supporting sophisticated A/B experimentation, analysing long-term performance trends and helping embed a genuinely data-driven culture.
• This is a role where curiosity, creativity and analytical thinking are rewarded, and where your work can tangibly improve the customer experience.

Requirements

• Deep knowledge of web analytics platforms (e.g. Adobe Analytics)
• Experience supporting a trading-focused commercial team
• Advanced knowledge of A/B testing and optimisation
• Experience with BI and data visualisation tools (e.g. Power BI)
• Intermediate SQL skills

Benefits

• health
• 10% matched pension
• bens