Digital Marketing Account Executive

SEO Customer Service - Altrincham - 37.5 hours

Salary 25- 27K

Hybrid working after probation

Are you passionate about helping small businesses online?

We are looking for an account manager/customer service specialist to join our Local SEO Team, delivering next-level customer service and digital marketing services on a hugely varied portfolio of clients.

What to expect as a Digital Marketing Account Executive?

You will be helping to manage the overall client experience on behalf of Add people. The successful candidate will have the opportunity to use or develop wider digital marketing skills, with the primary purpose of the role being:

• Managing client relationships
• Reporting on results
• Recommending changes and improvements to campaigns
• Introducing new opportunities for clients to improve their digital marketing presence.

With exciting expansion plans in progress, this is an unparalleled opportunity to either begin or further a career in the digital marketing industry!

What we want you to bring to the party:

• Excellent communication skills
• An interest in all things digital
• Willingness to learn

Required Skills for a Digital Marketing Account Manager:

• Previous customer service/communication role experience a must
• Self-starter with a positive attitude
• Willing to go the extra mile
• Team player
• Committed to self-development
• Adaptable
• Curious and inquisitive nature

Desired Skills for a Digital Marketing Account Manager:

• Digital marketing account management/customer service
• SEO/digital marketing knowledge
• Experience in introducing new services to a customer base through upselling/cross selling

Who are Add People?

Add People are built to serve small to medium-sized businesses. There are 6 million in the UK, that account for 60% of the employment of the nation. They are the lifeblood of the economy and we’ve been serving them since 2002.

But, they’re a diverse bunch... And we don’t discriminate, we put as much effort into growing their business online whether they’ve 1, or 101 employees.

With our team of over 200 digital marketing professionals and 4000 clients around the world, it’s our aim to help small businesses thrive.

We’re a Google Partner, Microsoft Elite Channel Partner and a Facebook Marketing Partner... and have been awarded Investors In People (IIP) “Platinum”.

Why work for Add People?

• Sociable working hours
• Healthcare scheme
• Contributory pension
• 30 days holiday which increases with service (included BH’s)
• Cycle to work scheme
• Subsidised social events
• Regular incentives and rewards
• LGBTQ+ friendly workplace
• Age-inclusive
• Investors In People (IIP) Platinum

Job Type: Full-time

Pay: £25,000.00-£27,000.00 per year

Ability to commute/relocate:

• Altrincham, Greater Manchester: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person