Responsibilities

• Own day-to-day trading performance across DTC, marketplace and pure-player ecommerce channels
• Plan and deliver the annual digital trading calendar, including launches, promotions, GWPs and seasonal campaigns
• Manage onsite merchandising, search optimisation and customer journey improvements
• Lead CRM strategy, segmentation, campaign performance and customer retention activity
• Work with supply chain, planning, marketing and central teams to support stock availability, forecasting and digital execution
• Track KPIs, analyse performance and present insights to support continuous growth

Requirements

• Solid experience in ecommerce trading, digital commerce or marketplace management within beauty, FMCG or a fast-paced consumer brand
• Proven ability to manage DTC websites, marketplace platforms and pure-player accounts
• Strong understanding of digital merchandising, CRM, SEO, GEO, CRO, onsite optimisation and performance reporting
• Highly organised and analytical, with strong communication skills and confidence managing cross-functional stakeholders