Digital Content Administrator (Maternity Cover)
Norwich, Norfolk, UK (Unknown)
Posted 7 weeks ago
Job Summary
Lead content, CRM and digital activation across web, email and loyalty programs, coordinating with design and marketing to keep content current, optimize campaigns and report performance.
- Oversee website, store and location content updates and accuracy
- Build and schedule email campaigns with segmentation and performance reporting
Job Description
Responsibilities
- Content and copy: Write, edit and proofread copy for the website, email and social media
- Keep website, store, restaurant and location content current and accurate
- Work with designers and marketers to align copy with visuals
- CRM and email: Build and schedule email campaigns, including segmentation and occasional A/B testing
- Support loyalty and retention activity, and keep customer data accurate
- Report on email and CRM performance
- Product and digital support: Manage banners, landing pages and seasonal content
- Support SEO and paid search, paid social and organic content with agency partner
- Track website analytics and flag insights on customer behaviour
- Reporting: Contribute to reporting on campaign performance and customer engagement
Requirements
- Experience writing and editing content for web, email or social
- Comfortable working in a CMS and an email marketing platform
- Good attention to detail, especially for proofreading and data accuracy
- Able to juggle several ongoing content updates at once
- Interest in analytics and using data to inform content decisions
- A team player who works well with designers, marketers and other departments
Benefits
- Generous colleague discount
- Exclusive local discounts on a range of local restaurants, shops, and more
- Free colleague car park within walking distance of our main retail store
- Wellbeing employee assistance programme
Jarrolds
LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.
