Responsibilities

• Support and deliver the personalised offers plan for the Boots app, providing targeted and relevant offers to our growing customer base.
• Champion the Boots Advantage Card and app, ensuring alignment on the role of personalised offers.
• Manage multi-channel communications (Email, App, Events) to highlight strong offers delivered to customers.
• Drive KPI performance, including channel engagement and incremental sales.
• Review and assess commercial/customer impact, defining opportunities for improvement.

Requirements

• Strong background in marketing, ideally with experience in CRM digital communications.
• A creative mindset with a customer-first and analytical approach.
• Excellent relationship-building skills with both internal and external stakeholders.
• Exceptional attention to detail and organisational skills, able to juggle multiple tasks effectively.
• Strong communication skills and a flexible attitude towards new challenges.

Preferred

• Experience in managing marketing campaigns across various channels.
• A passion for customer engagement and loyalty programmes.

Benefits

• Boots Retirement Savings Plan (up to 6% company contribution)
• Generous employee discounts for you and a family member
• Enhanced maternity/paternity/adoption leave pay
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
• Flexible benefits scheme including options for additional holiday, discounted gym membership, life assurance, and much more.
• There’s lots more in our benefits and discounts, MyBoosts – there to give you that little lift in your everyday. Find out more at http://boots.jobs/rewards. Exclusions may apply; eligible roles only.