Customer Marketing Manager - On Trade Nationals
Hook, Kingston upon Thames, UK (Unknown)
Posted 1 day ago
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Job Summary
Own the end-to-end customer activation agenda across premium brands, from planning and insight-driven activation to cross-functional execution and ROI analysis.
- Lead activation planning and budget management
- Translate data and insights into actionable growth recommendations
Job Description
Responsibilities
- Develop customer activation plans aligned with brand, channel, and customer strategies.
- Create compelling and bespoke activations that bring our premium brands to life within national on-trade customers.
- Utilise shopper, consumer, and customer insights to identify high-impact marketing opportunities.
- Work closely with Brand, Sales, and agency teams to ensure excellent execution of activation plans.
- Manage budgets and marketing investment effectively to maximise return on investment and commercial impact.
- Measure, evaluate, and analyse campaign performance, turning insights into recommendations for future growth.
- Build strong relationships with internal and external stakeholders, influencing decision-making and driving successful outcomes.
Requirements
- Experience in Customer Marketing, Trade Marketing, or Channel Marketing
- Excellent project management and prioritisation skills with experience managing multiple projects in a fast-paced environment
- Strong communication and stakeholder management capabilities, with the ability to build effective working relationships across functions
- Strong analytical skills with the ability to translate data and insights into actionable recommendations
- Experience managing budgets with strong governance and financial discipline
- Positive and solution focused mindset with a passion for delivering high-quality, well-execute customer activations
Preferred
- Experience within FMCG, drinks, hospitality, or on-trade is desirable
Benefits
- We offer a competitive salary and benefits which are designed to promote our employees financial wellbeing. Employees are also eligible to participate in a bonus plan.
- Our employees enjoy a generous holiday entitlement and an opportunity to ‘buy’ or ‘sell’ some holiday entitlement.
- Private Healthcare and Doctor@Hand (remote GP service).
- Our employees can join a defined contribution pension plan. Employees contribute either 4% or 5% of salary, the company contributes 8% or 10% depending on the employee contribution. Employee contributions can be made through salary sacrifice.
- Our Employee Assistance Programme offers practical, impartial support on everyday matters ranging from medical, financial and legal to home and family issues.
- Our Life Assurance cover is a multiple of eight times your annual basic salary.
- Product allocation so that you can enjoy our fantastic portfolio of brands.
- Our Cycle to Work scheme allows you to hire a bike for an agreed length of time, and then snap it up for a fraction of its original value. All while making savings (at least 25%) and spreading the cost.
- Every employee has the opportunity to claim up to £1,000 per year for a charity or charities for which they have raised money, volunteered their time or personally donated.
- Learning resources to help you be your best self.
LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.
