Customer Marketing Manager

London, UK (Unknown)

Salary Not AvailableMid LevelFull time

Posted 4 weeks ago

Job Summary

Owns the end-to-end Customer Marketing Engagement strategy for Haleon across retailers, leads multichannel campaigns and shopper activation, builds strong internal and external partnerships, and measures ROI across activations.

  • Owns overarching strategy and multichannel activation with Retail Media focus
  • Partner with retailers, agencies and internal teams on campaigns and ROI
  • Leverages shopper insights to inform planning and toolkits

Job Description

Responsibilities

  • Leading the overarching Customer Marketing Engagement Strategy aligned to your specific retailer and the multichannel strategy for our Haleon portfolio of brands, with a focus on Retail Media activation
  • Leading Strategic Retailer Campaigns (that deliver for both the retailer and Haleon)
  • Developing strong collaborative and powerful relationships both internally and externally, including with our retail customers and agency partners to influence the most impactful and effective shopper solution.
  • Develop creative campaigns that help drive the Haleon’s execution strategy and Health Inclusivity agenda
  • Efficient management of shopper marketing spend across brand and retailer, to deliver brand sales, share, profit and GM%
  • Drive strong GB local market insight to ensure global, area and locally created toolkits are a strong fit for the GB market
  • Utilise these toolkits and align them to work for the retailer and customer, creating high impact disruptive brand presence through the appropriate shopper touchpoints
  • Working with the insights team and Shopper Science Lab, conduct shopper/category relevant to retailer research on key shopper campaigns as required
  • Feed the retailer shopper voice into the annual commercial planning process to ensure this voice is at the heart of the brand and customer plans.
  • Evaluate shopper/retailer activation to ensure we are spending money efficiently/continually improving and delivering ROI to the business

Requirements

  • Experience working with 3rd party retail agencies to deliver projects.
  • Experience in collaborating on retailer lead and partnership campaigns
  • Strong Project Management and cross-functional working abilities, ability to build strong relationships internally and externally
  • Sound Data analysis and commercial understanding
Haleon logo

Haleon

LUV Infinity Group is an exciting UK based umbrella company for a multitude of brands, ranging from nightclubs, bars to restaurants all over the United KingdomLUV Infinity Group has a firm Impression on the UK Nightlife and hospitality industry with our venues bringing thousands of smiles to customers faces every day since 2009; and we only continue to expand and grow today.We pride ourselves on thinking outside of the box, being innovative within our ideas & providing the best quality product across each and every diverse brand that we have created.Focusing at the heart of our business, our people; we believe a successful business begins with the people who operate it & we continually reinvent the wheel when it comes to what makes us good employers – this is what drives us.

Founded in 2009
Bristol, England, GBR
31 employees (4 in marketing)

Marketing Team

Marketing Team Size
3 (10% of company)
Marketing Roles Posted (Last 30 Days)
724

Traffic Signals

Monthly Visitors
425M
Monthly Google Ads Budget
$18.2M
Traffic Source Mix
Search
39.5%
Direct
31.4%
Referral
5.8%
Social
4%
Paid
5.7%

Headcount Trend

Current headcount: ~31
Haleon logo

Customer Marketing Manager

Haleon · London, UK · Unknown