Customer Engagement Representative

Sheffield, UK (On-site)

£27K/yr – £29K/yrFull time

Posted 2 weeks ago

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Job Description

Join a Growing Team That Invests in Your Success

We're a people-first organisation passionate about creating genuine connections and delivering exceptional customer experiences. As we continue to grow, we're looking for confident, motivated individuals who enjoy working with people and want to develop valuable communication, leadership, and relationship-building skills.

Whether you're starting your career or looking for your next opportunity, we provide full training, ongoing mentorship, and genuine opportunities for progression.

The Opportunity

As a Customer Engagement Representative, you'll be the face of our clients' brands, engaging with customers through professional one-to-one interactions. You'll build relationships, communicate key messages clearly, and help create positive experiences that leave a lasting impression.

This is an ideal opportunity for someone who is outgoing, enjoys meeting new people, and thrives in a fast-paced, team-oriented environment.

What You'll Be Doing

  • Represent well-known brands with professionalism and enthusiasm.
  • Build rapport through engaging one-to-one conversations.
  • Communicate products, services, and campaigns clearly and confidently.
  • Create positive customer experiences that reflect brand values.
  • Attend promotional events and customer engagement campaigns.
  • Work alongside a supportive team to achieve individual and team goals.
  • Record customer interactions and provide feedback to support ongoing improvements.

What We're Looking For

We're looking for people with a positive attitude more than extensive experience.

You'll be a great fit if you have:

  • Excellent communication and interpersonal skills.
  • A confident and friendly personality.
  • A proactive, self-motivated approach.
  • Strong teamwork and relationship-building skills.
  • A willingness to learn and develop professionally.
  • The ability to work in a fast-paced environment.

Previous experience in customer service, hospitality, retail, sales, events, promotions, or client-facing roles is beneficial but not required, as full training is provided.

What We Offer

  • Full training from day one.
  • Ongoing coaching and mentorship.
  • Clear progression opportunities based on performance.
  • Supportive and collaborative team environment.
  • The opportunity to develop transferable communication and leadership skills.
  • Regular team events and recognition programmes.
  • A dynamic workplace where your contribution is valued.

Why Join Us?

We believe great people create great businesses. That's why we invest in our team, celebrate success, and provide opportunities for personal and professional growth. If you're looking for a role where you can build confidence, develop your skills, and be recognised for your efforts, we'd love to hear from you.

Apply today and take the next step in your career.

Equal Opportunity Employer

We are committed to creating an inclusive workplace where everyone is treated with respect and given equal opportunities to succeed. We welcome applications from people of all backgrounds and experiences.