Head of Marketing
Lost Media
UK (Remote)
$6K/mo - $15K/moIn-houseFull-timeSenior level
14 hrs ago
Customer Activation Manager
Glasgow, UK (Hybrid)
Salary Not AvailableMid LevelOther
Posted 7 weeks ago
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Job Summary
Own activation across defined sales channels with a focus on conversion uplift and ROI; align with planning teams to activate Smart Solutions and deliver commercial results; build and optimize targeted activation programs; drive end-to-end customer journey improvements with cross-functional teams; manage budgets and use data to shape future activity.
- Channel ownership: activate Smart Solutions within key sales channels and measure impact.
- Customer journey champion: identify friction points and drive end-to-end improvements with internal teams.
- Performance discipline: budget ownership, measurement, and data-driven optimization to maximize ROI.
Job Description
Responsibilities
- You6;ll take ownership of specific sales channels, understanding how they operate and identifying opportunities to improve conversion and performance.
- You6;ll shape how our Smart Solutions propositions are activated within those channels, working closely with our integrated planning teams and channel leads to deliver strong commercial results.
- You6;ll develop and deliver targeted activation programmes, ensuring they are effectively implemented and continuously optimised.
- You6;ll act as a champion for the customer journey, identifying improvements across the end-to-end experience and working with internal teams to bring enhancements to life.
- Alongside this, you6;ll manage budgets, evaluate performance, and use data-driven insights to refine future activity and maximise return on investment.
Requirements
- Prior commercial or sales experience
- Understanding of the ScottishPower business and our channels across service, sales, digital and e-commerce.
- Experience in measuring and tracking performance and conducting measurement and evaluation of activation.
Benefits
- 36 days annual leave
- Holiday Purchase 12; perfect your work/life balance with extra annual leave
- Share Schemes
- Payroll Giving and Charity Matched Funding
- Technology Vouchers
- Electric Vehicle Schemes
- Cycle to Work scheme and Public Transport Season Ticket Loans
- Healthcare options including Dental Insurance, Private Medical Insurance and Health Cash Plan
- Life Assurance (4x salary)
- Financial wellbeing support and retail discounts
Iberdrola
With more than 180 years of history, Iberdrola is today a global energy leader, the leading wind power producer and one of the largest electricity companies in the world in terms of stock market capitalisation.We have been committed to clean energy for more than 20 years with the objective of exceeding 52,000 MW of renewable capacity by 2025. The group supplies energy to nearly 100 million people in dozens of countries, has more than 600,000 shareholders, a workforce of more than 42,300 employees.We are leading the energy transition to a sustainable model through our investments in renewables, smart grids, large-scale energy storage and digital transformation to deliver the most advanced products and services to our customers.Find out more in 'Life at Iberdrola'
