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28 marketing jobs

Eastside Co® (Shopify Platinum Agency) logo
3 weeks ago

Senior Email & CRM Manager

Eastside Co® (Shopify Platinum Agency)

London, UK (Remote)Full time
Pets at Home logo
3 weeks ago

CRM Manager - 12 Month FTC

Pets at Home

Cheadle, Stoke-on-Trent, UK (Hybrid)Full time
Incline Gaming Marketing logo
4 weeks ago

CRM Manager – EMEA

Incline Gaming Marketing

London, UK (Hybrid)Full time£35K/yr – £50K/yr
Seatfrog logo
5 weeks ago

CRM Campaign Developer

Seatfrog

UK (Remote)Full time£55K/yr – £65K/yr
Honest logo
5 weeks ago

CRM Manager

Honest

Greater London, Kensington and Chelsea, UK (Hybrid)Full time£45K/yr – £55K/yr
Otto Car logo
7 weeks ago

CRM Manager

Otto Car

London, UK (Hybrid)Full time£40K/yr – £42K/yr
Medik8 logo
2 months ago

CRM Manager - UK

Medik8

UK (Hybrid)Full time£50K/mo – £60K/mo
Fussy logo
3 months ago

CRM Manager

Fussy

London, UK (Hybrid)Full time£60K/yr – £70K/yr
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Find marketing roles you could actually win

28 open roles+1 today

Popular searches:

Growth MarketingHead of MarketingSEO ManagerProduct MarketingPaid MediaBrand Manager
Growth MarketingHead of MarketingPerformance MarketingContent StrategySEO ManagerProduct MarketingDemand GenerationBrand ManagerPaid MediaMarketing AnalyticsCRM ManagerSocial Media
28 jobs
Eastside Co® (Shopify Platinum Agency) logo

Senior Email & CRM Manager

Eastside Co® (Shopify Platinum Agency)

London, UK (Remote)

In-houseFull-timeSenior level5+ years exp.
3 weeks ago
Pets at Home logo

CRM Manager - 12 Month FTC

Pets at Home

Cheadle, Stoke-on-Trent, UK (Hybrid)

In-houseFull-timeSenior level5+ years exp.
3 weeks ago
Incline Gaming Marketing logo

CRM Manager – EMEA

Incline Gaming Marketing

London, UK (Hybrid)

£35K/yr - £50K/yrAgencyFull-timeMid level
4 weeks ago
Seatfrog logo

CRM Campaign Developer

Seatfrog

UK (Remote)

£55K/yr - £65K/yrIn-houseFull-timeMid level5+ years exp.
5 weeks ago
Honest logo

CRM Manager

Honest

Greater London, Kensington and Chelsea, UK (Hybrid)

£45K/yr - £55K/yrIn-houseFull-timeMid level3+ years exp.
5 weeks ago
Otto Car logo

CRM Manager

Otto Car

London, UK (Hybrid)

£40K/yr - £42K/yrIn-houseFull-timeMid level4+ years exp.
7 weeks ago
Medik8 logo

CRM Manager - UK

Medik8

UK (Hybrid)

£50K/mo - £60K/moIn-houseFull-timeSenior level
2 months ago
Fussy logo

CRM Manager

Fussy

London, UK (Hybrid)

£60K/yr - £70K/yrIn-houseFull-timeSenior level
3 months ago
Previous12
Eastside Co® (Shopify Platinum Agency) logo
Eastside Co® (Shopify Platinum Agency)

Senior Email & CRM Manager

London, UK (Remote)

Salary Not AvailableSenior Level5+ years expFull time

Posted 3 weeks ago

Top 1% of applicants do these two things.

The other 99% submit and hope. You're about to do something different.

Job Summary

Own CRM and lifecycle programs for ecommerce clients with Klaviyo at the center, turning audits and segmentation into repeat-purchase growth and cross-functional client impact.

  • Own CRM strategy, journeys and testing across multiple brands.
  • Lead a growing CRM team while aligning with Strategy, Paid Media, Creative and Data to hit KPIs.
  • Influence client outcomes through data-driven segmentation, automation, and lifecycle optimization.

Job Description

Responsibilities
  • Own and lead email and SMS strategies for ecommerce clients.
  • Design lifecycle, retention and loyalty programs to lift repeat purchases, CPA and LTV.
  • Advise on segmentation, automation, personalization and journeys for retention.
  • Identify growth opportunities via CRM audits and performance reviews.
  • Present strategic recommendations and insights to senior stakeholders.
  • Partner with Strategy, Paid Media, Creative and Data teams to deliver integrated programs.
  • Plan, execute and optimize email and SMS campaigns across multiple accounts.
  • Implement and optimize automated journeys, flows and lifecycle programs.
  • Drive testing across creative, messaging, segmentation, timing and channel mix.
  • Maintain high standards of quality assurance, deliverability and compliance; align with KPIs.
Requirements
  • 5+ years in Email Marketing, CRM or Retention Marketing, ideally in an agency or ecommerce environment.
  • Extensive hands-on Klaviyo experience delivering sophisticated programmes.
  • Proven CRM strategies driving measurable ecommerce growth.
  • Strong understanding of customer lifecycle marketing, segmentation, automation, personalisation and retention.
  • Experience managing multiple client relationships and presenting to senior stakeholders.
  • Strong analytical skills to translate performance data into action.
  • Excellent project management and organisational skills; able to switch between strategy and hands-on work.
  • Commercial mindset focused on outcomes; strong communication and problem solving.
  • GA4, Google Search Console, Ahrefs, SEMrush, Screaming Frog; basic HTML knowledge; Shopify familiarity preferred.
Nice to Have
  • Shopify experience and broader ecommerce tech ecosystems.
  • Experience with loyalty, referral and subscription programmes.
  • Knowledge of CRM integrations, CDPs and attribution methodologies.
  • Experience contributing to agency growth or new business pitches.
Benefits
  • Competitive salary depending on experience (up to £70k).
  • 25 days holiday plus bank holidays and a Christmas shutdown.
  • Private health insurance.
  • Company pension.
  • Enhanced maternity and paternity leave.
  • Flexible remote working.
Eastside Co® (Shopify Platinum Agency) logo

Eastside Co® (Shopify Platinum Agency)

3.0 Glassdoor

Award-winning ecommerce agency Eastside is one of the world’s most experienced Shopify Platinum Partners. Established in 2012, Eastside has helped hundreds of aspirational brands and internationally-renowned names including Carex, Ford and Chelsea FC exceed their goals thanks to world-class ecommerce solutions.From beautifully designed, intuitive online stores, to results-driven marketing strategies and best-in-class applications, Eastside’s 70-strong team of specialists across UX, design, development, marketing and client services work with online businesses to achieve success. London +44 (0)20 7856 0270email: experts@eastsideco.com

Founded in 2012
London, England, GBR
47 employees (11 in marketing)
eastsideco.com
50% recommend to a friend
53% CEO approval

Traffic Signals

Monthly Visitors
58.1K
Traffic Source Mix
Search
42.8%
Direct
37.6%
Referral
13.2%
Social
3.9%
Paid
1.1%

Headcount Trend

Current headcount: ~47

Marketing Team

Marketing Team Size
7 (15% of company)
Marketing Roles Posted (Last 30 Days)
1

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