CRM Manager

Manchester, UK (On-site)

Salary Not AvailableMid LevelFull time

Posted 7 days ago

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Job Summary

You will own the end-to-end CRM strategy across the organisation, act as the CRM champion, and drive cross‑functional eCRM activity to optimise audience engagement using ESP platforms, data analysis and insights.

Own the end-to-end CRM strategy across the organisation
Champion CRM best practices and audience communications
Drive cross-functional eCRM activity using data and insights

Job Description

Responsibilities

CRM Manager to develop, manage and execute CRM across the organisation and lead on all eCRM activity.
Act as a CRM champion within the organisation, ensuring colleagues understand how best to engage and communicate with audiences and how all touchpoints across the audience journey connect.

Requirements

The ability to communicate complex and technical information in clear and engaging ways is essential.
You will also have extensive experience with ESP platforms, CRM systems, data analysis and reporting tools, as well as an enthusiasm for staying informed on audience behaviours and insights, CRM, emerging digital and wider marketing trends.

Benefits

Complimentary and discounted theatre and live event tickets.
Free car parking just a few minutes’ walk from the Lowry building.
Paid day off for your birthday.
Discounts at the bars, restaurant and gift shop located within the Lowry building.
Access to Lowry’s Wellbeing Hub and to other health and wellbeing services, including counselling, physiotherapy and remote GP appointments.
Group Life Assurance Scheme.

Lowry

We are Salford and proud. The city we call home is at the heart of everything we do. Because where we’re from is why we’re here. We’re here to spread the joy of art and creativity, further and wider. We’re here to give space to different views, voices and opinions. And as a charity, we’re here to put every pound we make back into our work; supporting local communities, nurturing young talent and creating a programme as diverse and open minded as the city itself.In short, whatever you’re here for, whether that’s a show, an exhibition, an artist, a band, a comedian, or a workshop, we’re here for it.

Founded in 2000

Salford, England, GBR

300 employees (74 in marketing)

thelowry.com