CRM Manager - FTC

Manchester, UK (Hybrid)

£40K/yr – £50K/yrMid LevelFull time

Posted 8 days ago

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Job Summary

Own and manage HubSpot across marketing and business development, including CRM integration, data-driven dashboards, and end-to-end campaigns, while coordinating multi-firm rollout and stakeholder onboarding.

Job Description

Responsibilities

  • Mapping the formal launch roadmap for HubSpot across several firms at different levels of data maturity
  • Day-to-day management and optimisation of HubSpot across marketing and BD workflows
  • Managing our CRM integration project with our case management system, including coordinating with an external development partner through to go-live and beyond
  • Building and maintaining reporting dashboards to track pipeline, campaign performance, and ROI
  • Onboarding and supporting internal stakeholders to embed HubSpot into their BD activity
  • Planning, building, and deploying email marketing campaigns end-to-end
  • Managing the campaign calendar across multiple business areas
  • Maintaining data quality standards and list management within HubSpot
  • Supporting content and social activity as part of the broader marketing mix
  • General marketing support for campaign activity

Requirements

  • Demonstrable HubSpot experience - you should be confident working inside the platform, not just familiar with it. We need you to know what would work best for our firm, recommend it and implement it.
  • Solid campaign management experience across email and digital channels
  • Good working knowledge of on-page SEO
  • Strong attention to detail, particularly around data and campaign accuracy
  • The ability to manage multiple workstreams and priorities independently
  • Clear, professional communication - you will be liaising with senior stakeholders internally and external partners

Preferred

  • Experience in a professional service or B2B environment
  • Agency management experience
  • Experience managing HubSpot integration projects.
  • HubSpot certification

Benefits

  • Annual Leave Entitlements: 25 days, plus Bank Holidays and your Birthday day off (a/l increases with time served!)
  • Private Medical Insurance through Vitality
  • Cashplan through Medicash
  • EAP scheme (open to family members)
  • Referral bonuses
  • Enhanced wellbeing policies
  • Enhanced family friendly policies
  • Salary sacrifice pension through NEST
  • More free fruit, drinks and regular freebie lunches than you can handle
  • CSR events

Marketing Team

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