Responsibilities

• Build, test and deploy email campaigns across multiple client accounts.
• Manage campaign schedules and ensure timely delivery.
• Carry out quality assurance checks on all communications.
• Ensure campaigns follow email marketing best practice and client requirements.
• Troubleshoot campaign issues when required.
• Create and maintain audience segments using customer data.
• Build segment conditions based on demographic, behavioural and transactional criteria.
• Support the delivery of personalised and targeted communications.
• Work with client requirements to identify the appropriate audiences for each campaign.
• Import and validate customer data into CRM and email marketing platforms.

Requirements

• 2+ years' experience in email marketing, CRM marketing or marketing automation.
• Experience using email marketing platforms such as Dotdigital, Bloomreach, HubSpot, Salesforce Marketing Cloud, Mailchimp or similar.
• Strong understanding of email marketing best practice.
• Experience creating audience segments and segment conditions.
• Experience importing and managing customer data.
• Ability to interpret campaign performance metrics.
• Excellent attention to detail.
• Strong organisational skills.
• Confident working with data and spreadsheets.
• Excellent written communication skills.

Preferred

• Experience working within ecommerce, entertainment, membership organisations or events.
• Experience with marketing automation journeys.
• Experience using CRM and email marketing software.
• Knowledge of Google Analytics.
• Good excel skills.

Benefits

• Company pension
• Flexible schedule
• Flexitime