Creator Success Manager, ShopYourLikes
London, UK (Hybrid)
Posted 2 months ago
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Job Description
About ShopYourLikes & Connexity
Connexity, a Taboola company, (in addition to it's family of brands, Skimlinks and ShopYourLikes) is a performance-marketing technology company that drives new customers and sales to retailers and generates premium earnings for content creators. Each year we deliver over $4 billion in sales to retailers and pay out industry-leading rates to publishers and influencers. With 30+ years of proven success in the US, UK, EMEA, and APAC, Connexity is a long-time ecommerce pioneer.
ShopYourLikes is Connexity's dynamic creator monetization platform and community. As the fastest-growing division within Connexity, we are aggressively investing in social commerce. Our mission is to empower creators and connect high-converting audiences across social platforms with top brands, making us an exciting, high-growth environment for an ambitious sales leader.
The Creator Success Manager is a key role focused on onboarding new creators and talent agencies while nurturing those relationships for growth and retention. Success in this role is measured by new creator and creator agency acquisition that fit our agreed Ideal Customer Profile, Key Creator experience, retention rate, agency referrals. The ideal candidate will have experience in social commerce and creator management from micro to macro, with a strong ability to build and maintain relationships.
General Responsibilities of the Role:
Relationship building
- Provide guidance to Key Creators and agencies as needed, helping them achieve growth and monetization goals
- Maintain strong, high-level relationships with creators through regular, targeted communication
- Monitor creator content and performance patterns to identify opportunities for improvement
- Support onboarding and education of new creators with a focus on long-term engagement
- Assist in campaign management and reporting, prioritizing high-impact initiatives
- Support highest growing sponsorships campaigns and deliverables
- Work with marketing to plan a 12 month events plan aimed at strengthening relationships with talent agencies
Revenue Growth:
- Deliver high-quality coaching strategies to increase performance and drive incremental revenue (such as content and retailer diversification)
- Monitor campaign performance and collaborate cross-functionally to optimise advertisers’ goals
- Analyse daily reports to prioritise growth with high performing and re-engaged creators
- Meet and exceed quarterly financial and north star metric goals
Qualifications:
- 2–4 years of experience in creator partnerships, talent management, social commerce, or affiliate marketing, ideally across both affiliate and sponsorship models
- Proven track record of acquiring and onboarding new creators, including assessing fit against an Ideal Customer Profile
- Demonstrated ability to drive creator growth and revenue through coaching, performance insights, and strategic guidance
- Strong understanding of creator monetization, including affiliate performance, retailer dynamics, and sponsorship value
- Experience collaborating with Talent Managers, Agencies, or Creator collectives, with the ability to communicate commercial value clearly
- Comfortable analyzing creator content, audience data, and daily performance metrics to identify opportunities and prioritise time
- Excellent relationship-building skills with creators and partners, using high-touch communication when needed
- Highly organized and efficient, able to manage pipelines, creator touchpoints, and campaign activity without heavy administrative overhead
- A deep passion for creators, social trends, and platform dynamics, paired with strong intuition for what drives engagement and conversions
- Experience using CRM tools (e.g., HubSpot) to manage acquisition funnels and track creator performance
- A collaborative, proactive mindset suited for a fast-paced, high-growth environment
Voted “Best Places to Work,” our culture is driven by self-starters, team players, and visionaries. Headquartered in Los Angeles, California, the company operates sites and business services in the US, UK, EMEA and APAC. We offer top benefits including Annual Leave Entitlement, paid holidays, competitive comp, team events and more!
- Healthcare insurance & cash plans
- Income Protection
- Parental Leave Policies
- Flexible work schedules and work from home/work from office policy
- Lunch paid when attending the office
- Wellness Resources
- Equity
- Bonus
We are committed to providing a culture at Connexity that supports the diversity, equity and inclusion of our most valuable asset, our people. We encourage individuality, and are driven to represent a workplace that celebrates our differences, and provides opportunities equally across gender, race, religion, sexual orientation, and all other demographics. Our actions across Education, Recruitment, Retention, and Volunteering reflect our core company values and remind us that we’re all in this together to drive positive change in our industry.
This position is hybrid ~3 days/week in our London office or travel as needed.
Skimlinks powers commerce content strategies for publishers. As the world’s largest commerce content monetisation platform, it helps grow a revenue stream that can contribute as much as a quarter of a publisher’s overall revenue, which enables publishers to be less dependent on advertising. Its technology automatically earns publishers a share of sales they drive through product links in commerce-related content created by editors. The platform is a one stop solution providing the technology and the data to start, grow and successfully scale a content commerce strategy across desktop, tablet and mobile. Skimlinks connects 60,000 publishers to 48,500 merchants around the world, generating $2.5m of sales every day. With over ten years in the industry, Skimlinks is ideally placed to become a trusted long-term partner for publishers. Clients include half of the top content publishers in the US&UK such as Conde Nast, Hearst, Yahoo!, Huffington Post, Reach and MailOnline. The platform is scalable and supported by 100% trusted privacy frameworks certified by EDAA and IAB with complete GDPR compliance.Skimlinks is a Taboola company.Learn more at https://skimlinks.comVisit our careers site to learn more about working with Skimlinks! https://skimlinks.com/careers
