Responsibilities

• Write inspiring and informative copy for email, web, social and print which aligns with the information needs of audiences at various points in their journey.
• Continually work with and implement our tone of voice which reflects the personality and values of the University.
• Interpret content/information needs from different areas of the university and collaborate with peers to develop content which best resonates with audiences.
• Apply effective project management skills to ensure successful timely delivery of multiple requests for creative copy.
• Act as proof-reader and “extra pair of eyes” across the department.
• Populate templates with agreed messaging, working closely with Recruitment Development and Marketing teams to align with planned marketing activity and the technical requirements of our CRM systems.
• Act as a brand guardian, driving appropriate usage and messaging by ensuring accurate and consistent representation within the brand and reputation guidelines, to create a clear, confident, consistent voice with correct use of visual ID.
• Any other duties as required including attendance at events and other critical business activity throughout the year including evenings and weekends.

Requirements

• Good honours degree in Communications/Marketing/Business or a related subject or equivalent experience
• Experience in writing excellent content for a wide range of assets and platforms including digital, social, email and print.
• Experience of adapting content to different audiences.
• A creative and design-led approach, alongside excellent copy-writing skills.
• Effective project management skills with the ability to manage a myriad of projects and prioritise accordingly.
• Excellent interpersonal and collaboration skills, with the ability to communicate confidently verbally and in written format.

Preferred

• Experience of working with Customer Relationship Management (CRM) systems.
• Understanding of the relevant audiences and demographic.
• Excellent proof-reading skills and experience of proofreading tools.
• Excellent IT skills including Microsoft and google packages

Benefits

• A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
• Flexible working opportunities, including hybrid working for some roles.
• Generous pension scheme.
• A wide range of discounts and rewards on shopping, eating out and travel.
• A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).
• Recognition Awards to reward staff who go above and beyond in their role.
• A commitment to your development access to learning and mentoring schemes; integrated with our Professional Services Shared Skills Framework.
• A range of generous family-friendly policies - paid time off for parenting and caring emergencies - access to menopause support in the workplace - paid time off and support for fertility treatment - and more