Content & Communications Manager

London, UK (Hybrid)

Salary Not AvailableMid Level5+ years expFull time

Posted 1 month ago

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Job Summary

Own and orchestrate a global content and comms engine that feeds demand gen, brand, and thought leadership, while keeping messaging tight across regions and executives.

  • Content program ownership: strategy, calendar, and production across multiple channels and regions.
  • Editorial leadership: lead external content, translate technical topics, and run PR and media outreach.
  • Cross-functional storytelling: partner with Demand Gen and senior leaders to create campaigns and executive thought leadership.

Job Description

Responsibilities

  • Develop and execute a comprehensive content and communications strategy aligned with business goals
  • Own and manage a structured content calendar across channels and regions
  • Ensure content supports demand generation, brand positioning, and customer engagement
  • Lead the creation and production of high-quality content, including:
  • Case studies, blogs, and articles
  • Reports, white papers, and thought leadership
  • Website and campaign content
  • Multimedia content (videos, webinars, podcasts)
  • Act as lead editor for all external content, ensuring clarity, consistency, and quality
  • Translate complex or technical subject matter into compelling, accessible narratives

Requirements

  • 5+ years’ experience in content, communications, or PR (B2B, fintech, or tech preferred)
  • Proven track record delivering content and PR strategies with measurable impact
  • Exceptional writing, editing, and storytelling skills
  • Experience working with complex or technical subject matter
  • Strong understanding of digital PR, content marketing, and social media
  • Experience managing multiple content streams in a fast-paced environment
  • Strong communicator and storyteller with a creative, strategic mindset
  • Commercially aware, with a focus on impact and outcomes
  • Highly organised with the ability to prioritise and meet deadlines
  • Collaborative and confident working with senior stakeholders

Benefits

  • A high trust working environment, with access to cloud collaboration tools like Notion, Slack, Miro, Google Workspace, and Jira to help us work together effectively
  • Paid professional development (including conferences, courses, learning subscriptions, etc.)
  • Harrison Assessments - our talent management provider that facilitates continuous professional development
  • A variety of flexible leave options
  • A company-wide paid day off
  • Flexible (hybrid) working conditions
  • Health insurance via our provider Vitality
  • UK pension additional contribution split
  • Wellbeing support- including a free School of Life subscription for all employees, and counselling via the School of Life (UK) or our EAP program (Australia)
  • Our generous employee referral program
  • Mid-year, quarterly, and end-of-year corporate and team events and workshops
  • Short-term remote working arrangements
  • International travel opportunities (dependent on role)
  • In-office expectations – minimum two-day presence in the office each week for some locations; variation by role/team/location
  • We aim to strike a healthy balance between in-person connection and flexibility, while staying connected to deliver with speed and agility as we scale
Littlepay logo

Littlepay

4.3 Glassdoor

We’re Littlepay - a growing fintech headquartered in Melbourne with operations in the UK, EU, LATAM, USA, and Australia. Our payments platform enables our customers to pay for public transport using any payment card, mobile wallet, or wearable device. Processing over USD 1 billion a year in 13 countries and continuing to expand globally, we’re proud to move more people through better payment experiences.

Founded in 2015
Carlton, Victoria, AUS
124 employees (3 in marketing)
76% recommend to a friend

Traffic Signals

Monthly Visitors
46.2K
Monthly Google Ads Budget
$34
Traffic Source Mix
Search
47.3%
Direct
38%
Referral
8.9%
Social
4.1%
Paid
1.3%

Headcount Trend

Current headcount: ~125

Marketing Team

Marketing Team Size
3 (2% of company)