Community Engagement Officer

Worcester, Worcestershire, UK (On-site)

Salary Not AvailableMid Level3+ years expPermanent

Posted 4 weeks ago

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Job Summary

Own community engagement and local partnerships to drive growth through events, talks, and digital campaigns.

  • Community Engagement: Build and nurture relationships in person and online to create pipeline and brand advocacy.
  • Stakeholder & Channel Management: Network with partners, clients, and local organizations via meetings, calls, and CRM data.
  • Content & Education Delivery: Present talks and workshops on aging topics to drive awareness and engagement.

Job Description

  • Build, nurture, and maintain strong community relationships both in person and virtually to support business growth.
  • Confidently network with stakeholders via face-to-face meetings, telephone, email, and video calls.
  • Deliver engaging talks, presentations, or workshops on key ageing subjects (e.g., Dementia, Nutrition & Hydration, LGBT+ inclusion).
  • Support marketing activity, including social media management and community-based campaigns.
  • Use IT systems effectively, including Microsoft Office, Google Suite, Zoom, Microsoft Teams, and CRM databases, with the ability to adopt new tools when needed.
  • Use data and analytics to inform decision-making and communicate insights clearly.
  • Communicate confidently and professionally, demonstrating strong verbal and written skills.
  • Manage multiple workstreams with excellent organisation and prioritisation.
  • Work independently, using initiative and demonstrating resilience when faced with challenges.
  • Work flexibly to meet the needs of the business, including occasional weekends or evenings where required.

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