Communications Officer

Snodland, Medway, UK (On-site)

Salary Not AvailableMid LevelFull time

Posted 2 months ago

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Job Summary

Campaigns that reach broad audiences and map to key stakeholders, with an emphasis on translating complex engineering into plain language for the public.

  • Campaigns and Stakeholder Mapping
  • Public Content and Media Relations
  • End‑to‑end PR Materials and Event Coordination

Job Description

Responsibilities

  • Targeted Campaigning: Develop a deep understanding of our communities and identify key stakeholders to create campaigns that reach broad audiences with the right message.
  • Content Creation: Draft high-quality materials including briefing notes, press releases, website copy, and social media content like videos.
  • Event Management: Organise and attend both in-person and virtual community events that "open our audiences’ eyes to water."
  • Media Relations: Identify opportunities for positive coverage, manage media interviews, and brief spokespeople confidently.
  • Crisis Management: Join our out-of-hours standby rota (approximately one week in four) to help manage communications during emergencies.
  • Simplifying Complexity: Take technical, complex engineering information and turn it into easy-to-understand materials for the public.
  • Stakeholder Liaison: Work closely with designers, photographers, and contractors to bring your PR materials and events to life.

Requirements

  • Education: A degree-level qualification in a communication or PR-related discipline, or equivalent relevant experience.
  • Professional Background: Solid experience in journalism (TV, radio, or print) or public relations/communications (either agency or in-house).
  • Technical Skills: Strong skills in strategic planning, copywriting, media relations, and crisis communications management.
  • Media Confidence: Essential experience and knowledge of the press, with the ability to deal confidently with media and stakeholders.
  • Flexibility: A full driving licence and the willingness to participate in a standby rota.
  • Adaptability: The ability to handle multiple projects at once and remain calm under pressure.
  • Adaptability: The ability to handle multiple projects at once and remain calm under pressure.

Benefits

  • Excellent Stakeholder pension scheme, up to 10% employer contribution.
  • 5 weeks holiday plus bank holidays per annum, increasing to 6 weeks with length of service.
  • Flexible annual leave policy to buy or sell holiday leave.
  • Paid volunteering days.
  • Cycle to work scheme.
  • Health cash plan.
  • Life assurance.
  • Wellbeing related benefits.
South East Water UK logo

South East Water UK

We supply top quality drinking water to 2.2 million customers in the south east of England.Through a network of 9,000 miles of pipe, we deliver 520 million litres of water every day. It's the skill and expertise of our employees that ensures our water meets the highest of standards.Our vision is to be the water company people want to be supplied by and want to work for.

Founded in 1992
Snodland, England, GBR
716 employees (19 in marketing)

Traffic Signals

Monthly Visitors
386.4K
Traffic Source Mix
Search
32.5%
Direct
58.8%
Referral
4.1%
Social
1%
Paid
0.7%

Headcount Trend

Current headcount: ~716

Marketing Team

Marketing Team Size
19 (3% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$361.3M
Last Raise
$266.1M
Undisclosed, 1 years ago

Funding History

  • May 2025
    Undisclosed • $266.1M
  • Dec 2024
    Undisclosed • $95.3M

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