Public Relations and Communications Manager
Migrant Help
UK (Remote)
In-houseFull-timeSenior level
1 day ago
Communications Officer
London, UK (On-site)
Salary Not AvailableEntry LevelFull time
Posted 3 weeks ago
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Job Summary
Own cross-channel communications and content operations for a health charity, coordinating social posts, newsletters, media responses, community engagement, and events to keep the eczema audience informed and engaged.
- Social content and newsletter planning: plan, draft and schedule across platforms and Mailchimp, aligned to brand voice and calendar.
- Media and community: serve as media touchpoint, track press coverage, and manage community engagement guidelines.
Job Description
Responsibilities
- Digital Communications and Content · Support the planning, creation and scheduling of social media content across platforms (Instagram, Facebook, LinkedIn, TikTok and YouTube), in line with organisational messaging, brand tone of voice and editorial calendar
- Coordinate and support our eczema community champions
- Assist with the planning, drafting and formatting of our monthly supporter e-newsletter using Mailchimp
- Monitor e-newsletter mailing lists and support with performance tracking
- Monitor media coverage of eczema-related topics and maintain records of press coverage
- Act as a first point of contact for media enquiries, coordinating responses and media briefing documents using pre-approved sources
- Monitor and respond to community engagement on social media in line with Eczema UK’s community engagement guidelines, escalating comments or queries when needed
- Assist with uploading and updating content on the website, including information resources and event content
- Support logistics for webinars, podcasts and online talks, including scheduling, tech set-up and note-taking
- Provide communications and administrative support for charity campaigns, including planning and delivery
- Support and occasionally attend events to promote Eczema UK, such as the British Association of Dermatologists Annual Meeting
Team and Office Support
- Support the Head of Communications and wider team with meeting organisation, minute-taking and note circulation
- Help track performance data and KPIs across communications, research and fundraising activities
- Manage the main email inbox and coordinate responses or internal referrals
- Act as a point of contact for general office queries
General Responsibilities
- Adhere to Eczema UK’s policies and procedures
- Comply with data protection regulations, ensuring personal information remains confidential
- Take responsibility for your own personal learning and development, and support the learning and development of others
- Ensure your work is accurate, meets quality standards and is delivered to agreed deadlines
- Undertake any other reasonable tasks or projects as required
Eczema UK
Eczema UK is the leading UK charity for everyone affected by eczema. We provide information, advice and support.We are the voice for people living with eczema, raising awareness of the condition, supporting research into new treatments and campaigning for better medical care.
Traffic Signals
Monthly Visitors
103.3K
Monthly Google Ads Budget
$139
Traffic Source Mix
Search
81.7%
Direct
13.4%
Referral
3.3%
Social
0.1%
Headcount Trend
Current headcount: ~12
Marketing Team
Marketing Team Size
2 (17% of company)
Marketing Roles Posted (Last 30 Days)
1
