Communications & Marketing Officer - Hybrid

Burgess Hill, Brighton and Hove, UK

Salary Not AvailableEntry LevelFull time

Posted 3 weeks ago

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Job Summary

Own the communications and content engine for a disability-focused charity, delivering multichannel campaigns, content creation, and brand guardianship to tell life after brain injury stories across online and offline channels.

  • Growth and content: own multi-channel campaigns, social, and content development to engage diverse stakeholders.
  • Storybank and storytelling: build a bank of staff and client stories to showcase impact across audiences.
  • Measurement and governance: set up reporting, evaluate activity, and ensure brand consistency across channels.

Job Description

Responsibilities

  • Working with the Communications and Marketing Manager to deliver high quality marketing activity to engage multiple stakeholders in specified areas of the organisations work.
  • Support delivery of all day-to-day marketing and communications activities, including multichannel campaigns, social media management, and content creation.
  • To work on content development, ensuring we create engaging content for relevant online and offline channels.
  • Provide a first point of contact for colleagues, and others, requiring marketing support, analysing need and responding appropriately.
  • Work with the Communications and Marketing Manager to evaluate the effectiveness of marketing activity, setting up systems and reporting regularly.
  • Lead and/or assist on the creation and editing of photo and video shoots as required.
  • Manage an online photo library including consent forms.
  • Utilise relevant software e.g. Adobe Creative Cloud, Canva to develop marketing materials including literature, promotional items and ‘tool-kits’
  • To act as a brand guardian, ensuring that the new brand Is delivered in a creative way which cuts through to different audiences.
  • Working with internal colleagues and stakeholders, develop a bank of stories of our staff and the people supported so we can tell the story of life after brain injury.

Requirements

  • Experience working within, or closely alongside, a multi-disciplinary communications and marketing team, with an understanding of how marketing, PR, digital and media functions operate (desirable)
  • Strong written communication skills, with the ability to produce clear, accurate and engaging copy for a range of outputs including reports, newsletters and external communications
  • Experience working in a busy environment, managing diaries, correspondence and telephone enquiries, and handling confidential and sensitive information with discretion
  • Proven organisational and administrative skills, with the ability to prioritise workloads, manage competing demands and meet deadlines
  • Experience organising events (up to 100 attendees), including coordination with internal teams and external partners or agencies
  • Experience working with external organisations, with strong influencing and negotiation skills to build effective relationships with stakeholders
  • Ability to communicate and collaborate effectively with colleagues at all levels across a complex and geographically dispersed organisation
  • Experience of working within the charity, voluntary or public sector, and/or an understanding of issues affecting people with disabilities, their families and carers (desirable)

Nice to have

  • Experience working within, or closely alongside, a multi-disciplinary communications and marketing team, with an understanding of how marketing, PR, digital and media functions operate (desirable)
  • Experience of working within the charity, voluntary or public sector, and/or an understanding of issues affecting people with disabilities, their families and carers (desirable)
  • Strong influencing and negotiation skills to build effective relationships with stakeholders (nice-to-have)

Benefits

  • A competitive rate of Up to £31,500 per annum
  • 33 Days AL
  • Buy/Sell up to 5 days AL each year
  • Simply Health Plan; helps to cover the cost of routine healthcare treatments. Further information can be found at www.simplyhealth.co.uk/about-us
  • Access to our Employee Assistance Programme (EAP)
  • Excellent training and support
  • Company Pension
  • Group life assurance
  • Eye voucher scheme
  • Long service and staff awards
Brainkind logo

Brainkind

We are the UK’s leading charity helping people to thrive after a brain injury. We provide innovative rehabilitation and ongoing support to ensure life after brain injury can be a life well lived.

Founded in 1984
Burgess Hill, England, GBR
609 employees