Client Manager

Nottingham, UK (Hybrid)

£39K/yrManagerFull time

Posted 2 weeks ago

Job Summary

Own the portfolio’s commercial performance and pipeline, lead agency briefs end-to-end from inquiry to activation, and craft integrated media recommendations across teams to meet client objectives.

  • Own growth opportunities and manage the agency investment pipeline.
  • Translate agency briefs into actionable, measurable campaigns and recommendations.

Job Description

Responsibilities

  • Build trusted relationships with media agencies, planning teams and agency-led brand partners, becoming their go-to contact at Boots Media Group.
  • Lead agency briefs end-to-end, from initial enquiry and strategic recommendation through to activation and post-campaign evaluation.
  • Develop and present compelling media recommendations that bring together agency objectives, Boots Media Group’s capabilities and commercial priorities.
  • Collaborate across Client, Campaign, Planning and Insight teams to create integrated campaigns that deliver against client objectives.
  • Own the commercial performance of your portfolio, managing opportunities, forecasts and pipeline while proactively identifying ways to grow agency investment.
  • Champion Boots Media Group within the agency community, showcasing our evolving media proposition, innovation and campaign performance to build awareness and long-term partnerships.

Requirements

  • Experience building strong relationships with media agencies or agency-led clients, ideally within media, retail media or advertising.
  • A solid understanding of media planning and buying, including how agencies develop recommendations for their clients.
  • Strong commercial acumen, with experience spotting growth opportunities, managing a pipeline and working towards commercial targets.
  • Experience managing campaigns end-to-end, from initial brief through to delivery, optimisation and evaluation.
  • Excellent communication and presentation skills, with the confidence to pitch ideas, make recommendations and engage stakeholders at different levels.
  • A collaborative and organised approach, with the ability to bring multiple teams and stakeholders together to deliver brilliant work.

Preferred

  • We’re looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role.

Benefits

  • 10% discretionary bonus
  • £1,800 yearly wellbeing fund (on top of your salary!)
  • Free Headspace subscription
  • £500 yearly “Uni Fund” for learning
  • 4 extra Wellbeing Days off per year
  • Annual Summer conference + year-round celebrations
  • 4pm finishes every Friday
  • Flexible and hybrid working
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SMG

We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers. We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth.Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow.Our brilliant people are the ones who make change happen. Straight-talking, fiercely driven, and with a thirst for challenging the status quo, we’re united in spirit and culture. Positively disrupting retail and creating campaigns with impact, we’re taking everyone with us on extraordinary adventures in connected commerce.

Founded in 2016
London, England, GBR
621 employees (71 in marketing)

Salaries

Posted range

£39K/yr

Taken straight from the job posting.

See all SMG salaries

Marketing Team

Marketing Team Size
53 (9% of company)
Median Tenure
11.9 years
Marketing Roles Posted (Last 30 Days)
8

Traffic Signals

Monthly Visitors
20.2K
Traffic Source Mix
Search
33.3%
Direct
48.1%
Referral
9.3%
Social
7.8%
Paid
1.2%

Headcount Trend

Current headcount: ~621

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Client Manager

SMG · Nottingham, UK · Hybrid