Responsibilities

• In the showroom - Meet and look after customers who walk into our showroom, building genuine relationships from the first hello
• Explain our product selection, open swatchbooks, listen to our customer's requirements and tell them about our services
• Pass qualified leads to the sales team to follow up
• Help organise showroom events with the rest of the marketing team, turning DCTUK into a real commercial community space
• On site - Attend site surveys throughout London, hand over welcome packs, and build relationships with prospective customers face-to-face
• Carry out pre-check visits ahead of London installations (training will be provided)
• Film London projects in progress, including drone footage where possible, and get to know the customers and fit teams while you're there
• Live stream on socials from fitting sites, bringing our fit teams into the broadcast
• Content & social - Create social clips from the showroom and fitting projects — products, projects, and general updates
• Post daily across Instagram, TikTok, Facebook and LinkedIn

Requirements

• A warm, natural people-person who's just as comfortable chatting to a walk-in customer as they are to camera
• Genuine confidence filming and self-editing short-form video — show us your reel or your channels
• Comfortable being the face of the brand across Instagram, TikTok, Facebook and LinkedIn - but organised and serious about the role
• Organised enough to juggle showroom hosting, site visits and a content calendar without dropping the ball
• Experience in content creation, social media or customer-facing roles is a plus

Preferred

• Previous experience in content creation, social media or customer-facing roles is a big plus, but a great eye, strong work ethic and genuine enthusiasm for people matter more than a CV

Benefits

• £30k–£35k , depending on experience
• Free TFL travelcard - we'll pay for you to get to work (within London)
• One-to-one coaching from people who've actually done the job
• Private medical insurance that improves the longer you're with us
• A proper pension — we increase our contribution as you grow
• 20 days holiday plus bank holidays
• Free lunch every Friday (free food tastes better, it's science)
• Real creative freedom — your name on the content, your following to grow
• A buzzing London showroom alongside a brilliant marketing and sales team