Alumni Services, Communications and Events (ACE) Administrator

Milton Keynes, UK (Hybrid)

£27K/yr – £30K/yrEntry LevelFull time

Posted 8 hrs ago

Job Summary

You will support the Alumni and Events Manager across event delivery, digital content, and stakeholder communications, owning administration, CMS updates, and post-event follow-up.

  • Event delivery and on-site support
  • Administrative coordination for CMS, communications, and metrics

Job Description

Responsibilities

  • Supporting the Alumni and Events Manager on event delivery, Including;
  • Preparing collateral for events such as name badges, delegate lists, prospectuses and other literature and marketing materials as required.
  • Support in the requesting and administration of event registration programmes.
  • Attending events and providing on-site support.
  • Ensuring brand compliance in events materials.
  • Provide administrative support and set up at online webinars.
  • Provide administrative support for catering and travel related to events.
  • Working under the guidance of the team members to undertake updates and add content to websites and team intranet.
  • Work to and maintain processes to manage online assets.
  • Support in the preparation of eNews and mailings.

Requirements

  • IT skills including good working knowledge of word processing, electronic diaries, email, task list, PowerPoint, spreadsheets, database and internet packages. Proficient Excel skills required.
  • Experience of busy and varied administration work.
  • Previous experience of supporting events, including administrative support and on-site attendance.
  • Previous experience of working with Content Management Systems (CMS) and web editing.
  • An understanding of the application of basic brand principles (for when creating new social posts/collateral).
  • Experience of using Social Media, specifically LinkedIn and X.
  • Organisational skills with the ability to manage own workload and support others to do the same.
  • Ability to maintain a high level of accuracy, demonstrating good attention to detail even under pressure.
  • Oral and written communication skills including accurate written English skills commensuarate with the role.
  • Ability to communicate and liaise effectively with a wide range of people at all levels both inside and outside the Open University.

Preferred

  • Experience of representing an organisation in work-related situations.
  • Experience using Canva or similar to create content for social media.

Benefits

  • Flexible working
  • We are open to discussions about flexible working. Whether it’s a job share, part time, compressed hours or another working arrangement. Please reach out to us to discuss what works best for you.
  • It is anticipated that a hybrid working pattern can be adopted for this role, where you can work from home and the office. However, as this role is contractually aligned to our Milton Keynes office it is expected that some attendance on our Milton Keynes campus will be required throughout the contract. On average we would expect this to be once per month annually.
  • Get all the details of what benefits we offer by visiting our Staff Benefits page (clicking this link will open a new window).
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The Open University

The Open University is an expert in flexible higher education that fits around your working life.We don’t make you choose between a degree and a salary – more than 76% of our students are in full or part time work, while 86% FTSE 100 companies have funded staff on OU courses.Employers including IBM, The Metropolitan Police, Unilever and many more recognise the value for money we provide, while students appreciate the range of affordable routes we offer. As a result, we are the largest academic institution in the UK, with nearly 180,000 current undergraduates, postgraduates and students on validated programmes - plus almost 1.8 million who have studied with us since our foundation in 1969.When you join the OU, you gain a vast international network of support from university staff, alumni and fellow students (including more than 15,000 overseas) with a truly global reach. Wherever you are based, we offer flexible study with structure and support and we have been rated in the top ten UK universities for student satisfaction in the National Student Survey since its foundation in 2005.Our commitment to distance learning and access to education enables us to cater for the widest range of students - not only those who are in paid work but also the retired, those returning to education, registered carers, single parents and more disabled people than any other UK-based university.Flexible, affordable, respected and connected. Don’t take our word for it: Listen to what our students say at www.youtube.com/user/OUlife or click on the ‘Recommendations’ tab at the top of this page.

Founded in 1969
Milton Keynes, England, GBR
11K employees (292 in marketing)

Salaries

Posted range

£27K/yr – £30K/yr

Taken straight from the job posting.

See all The Open University salaries

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Alumni Services, Communications and Events (ACE) Administrator

The Open University · Milton Keynes, UK · Hybrid