Responsibilities

• Own the day-to-day management of a portfolio of client accounts.
• Build strong, trusted relationships with clients and become their primary point of contact.
• Lead client meetings, presentations, campaign reviews and status updates.
• Understand each client's objectives, challenges and commercial priorities.
• Provide proactive recommendations that improve campaign performance and client outcomes.
• Ensure consistently high standards of client service across every interaction.
• Take ownership of campaign delivery across multiple integrated marketing campaigns.
• Review campaign builds across Google, Meta, LinkedIn, TikTok, DV360 and other advertising platforms to ensure quality and accuracy.
• Monitor campaign pacing, budgets, tracking and overall delivery.
• Challenge campaign performance and work closely with channel specialists to identify optimisation opportunities.

Requirements

• 3-5 years' experience within a media agency, digital agency or integrated marketing environment.
• Experience managing client accounts and delivering integrated marketing campaigns.
• Strong understanding of paid media, digital marketing and campaign optimisation.
• Hands-on experience using one or more major advertising platforms such as Google Ads, Meta, LinkedIn, DV360 or TikTok.
• Ability to interpret campaign data and turn insight into action.
• Excellent project management and organisational skills.
• Outstanding communication and presentation skills.
• Strong commercial awareness.
• High attention to detail.
• Positive, collaborative and proactive approach.

Preferred

• Experience working with Higher Education, Healthcare, Financial Services or B2B clients.
• Experience with AI-powered marketing tools and workflows.
• Familiarity with website optimisation, SEO or AI Visibility.
• Google Ads, Meta or programmatic certifications.
• Marketing, Business or related degree.

Benefits

• Competitive salary of £35,000 - £40,000 depending on experience.
• Clear progression to Senior Account Manager and Account Director.
• Comprehensive onboarding and mentoring programme.
• Funded IPA qualifications and industry certifications.
• Continuous Professional Development with regular internal and external training.
• Exposure to leading advertising platforms, AI technologies and integrated marketing campaigns.
• Opportunity to work on national and international brands.
• Collaborative, supportive and ambitious agency culture.
• Hybrid working and competitive benefits package.