Website CRO & UX Review Specialist at Computer Gurus Limited | Royal Tunbridge Wells, East Sussex, UK

Computer Gurus Limited

Website CRO & UX Review Specialist

Royal Tunbridge Wells, East Sussex, UK (Hybrid)

Salary Not AvailableMid LevelTemporary

Posted 7 weeks ago

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Job Summary

Own the pre launch CRO and UX review for a service site to drive quicker bookings and fewer drop offs.

Own the review scope: customer experience, CTAs, layout, messaging, and friction points that hit conversions.
Ground recommendations in analytics data and plan data driven A/B tests for launch.
Focus on service buyers across mobile and desktop to boost trust signals and enquiry generation.

Job Description

Responsibilities

Independently review the site from both a customer experience and conversion optimisation perspective, helping us identify improvements before going live.
Improving conversion rates and enquiry generation
Enhancing trust signals and credibility
Optimising customer journeys and booking flows
Reviewing call-to-actions, layout, messaging, and usability
Identifying friction points that may reduce conversions
Reviewing mobile responsiveness and user experience
Advising on best practices for service-based businesses
Role Description We are seeking an experienced Website CRO & UX Review Specialist on a temporary freelance basis to review our new website prior to launch.
The website is currently around 90% complete and scheduled to launch within the next two weeks

Requirements

Proven experience in Conversion Rate Optimisation (CRO)
Strong understanding of UX/UI best practices
Experience reviewing or optimising service-business websites
Familiarity with Google Analytics, Hotjar, Microsoft Clarity, or similar tools
Ability to provide actionable, data-driven recommendations
Experience with A/B testing and customer journey optimisation
Strong communication and reporting skills

Preferred

Experience working with WordPress or modern CMS platforms is beneficial
Knowledge of SEO and local service business marketing is a plus

Computer Gurus Limited

Computer Gurus limited provides repair of computers and peripheral equipment as well as IT training and support in United Kingdom. Established in 2004 and still growing.

Founded in 2004

Royal Tunbridge Wells, England, GBR

5 employees (1 in marketing)

computergurus.co.uk