UK Brand Homes Manager

London, UK (On-site)

£68K/yr – £78K/yrSenior LevelFull time

Posted 20 hrs ago

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Job Summary

Own end-to-end experience strategy for Brand Homes, shaping the UK blueprint, guest experiences, and operational excellence across London and the Northern sites.

Lead strategy and experience design across both Brand Homes
Drive growth, revenue, and governance through data‑driven decisions

Job Description

Responsibilities

Lead the end‑to‑end experience strategy across both sites, ensuring every touchpoint reflects the brand’s heritage, values, and global standards.
Champion the development of premium guest experiences, acting as a senior brand ambassador for key stakeholders, partners, and high‑profile visitors.
Shape and continually refine the UK Brand Home blueprint — from storytelling and tasting formats to premium experiences and VIP hosting.
Drive long‑term strategic planning, growth and innovation for both Brand Homes, influencing short-term and future growth, experience evolution, and site development.
Establish operational standards, compliance frameworks, and best‑in‑class processes.
Oversee the creation of a new bar proposition in the Northern Brand Home, ensuring it enhances the visitor journey and commercial performance.
Play an active role leading and running of the Northern Brand Home, particularly during launch and early growth phases, ensuring operational excellence is modelled, embedded, and consistently upheld.
Take a hands‑on role in the day‑to‑day operational duties of the London Home.
Lead the evolution of systems, processes, and operational efficiencies as the business scales, ensuring both sites remain best in class.
Analyse performance data and KPIs to identify opportunities and deliver measurable improvements.

Requirements

Polished, commercially astute, strategically minded leader with a proven track record in premium hospitality, experiential environments, or luxury brand spaces.

Hot Pickle

A proudly independent brand experience agency, we are driven by a belief that physical experiences have the power to change how consumers will think, feel and act. Creating ideas that will get into hearts, minds and the headlines. We specialise in:•Brand Homes & Flagships – from strategy to design to operations, we conceive world class concepts and make them a reality•Integrated Experience Campaigns – we work with global teams to build multi-channel experience platforms to make brands visible in people’s lives and in culture•Experience Design & Innovation – we deliver boundary-pushing B2B events and imagine, produce, and test new products and services.A multi-talented team of thinkers, creators and makers, our individual skills may mark us out, but our values and passion for experience unites us. In our 15-year history, we ‘ve delivered projects in every content bar Antarctica and are privileged to be working with some of the world’s most-loved brands.

Founded in 2009

London, England, GBR

28 employees (9 in marketing)

www.hotpickle.co.uk