Responsibilities

• Lead transformation across WPP Media’s Global Client Solutions and critical client engagements.
• Set the transformation agenda—proactively defining the north star, priorities, and sequencing for how WPP Media and our clients will win next.
• Own the orchestration and value realization of complex change, designing simple, repeatable systems (operating models, workflows, diagnostics, maturity maps, and change management).
• Move the organization from projects to platforms and from best practice to repeatable systems; codify and socialize playbooks that connect strategy to delivery.
• Champion an “own the orchestration, enable the system” ethos, connecting disciplines to deliver tangible business impact.
• Rewire scopes, pricing, staffing models, and delivery structures to strengthen profitability and cash for WPP Media while clarifying value for clients.
• Productize offerings (service catalogues, playbooks, value cases) with clear SLAs, KPIs, and outcome‑based narratives.
• Design commercial constructs that align value and incentives (efficiency‑to‑value, milestone‑based, managed services).
• Create integrated propositions across WPP Media and the wider WPP ecosystem; identify and land cross‑sell/upsell pathways.
• Represent transformation in senior client forums; act as executive sponsor for flagship engagements.

Requirements

• Significant experience in media/marketing transformation, consulting, or related disciplines, with leadership across high-stakes client engagements.
• Proven ability to restructure scopes, pricing, staffing, and delivery to improve profitability and create reinvestment headroom.
• Deep expertise in operating model and workflow design, diagnostics, maturity mapping, and sequenced change management.
• Demonstrable experience embedding pragmatic AI-enabled workflows to improve efficiency and decision quality.
• Exceptional poise and judgment in high‑pressure, fast‑turnaround environments; decisive, calm, and creative under time constraints.
• Excellence in executive stakeholder management and storytelling; credible advisor to C‑suite, procurement, and senior client sponsors.
• Strong commercial acumen: offer design, pricing, contracting, P&L stewardship, and outcome-based/value realization frameworks.
• Connector across disciplines (media, content, CX, platforms, commerce); builder of M‑shaped talent and teams.

Preferred

• Ability to integrate across WPP Media and the wider WPP ecosystem to align capabilities and drive impact.
• Bias for action with hands-on delivery when required; comfortable moving from boardroom strategy to operational detail.

Benefits

• Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.