Responsibilities - Providing excellent customer service at the trade counter, including greeting customers, answering queries, and assisting with product selections. - Managing sales transactions accurately using the point-of-sale system and processing payments efficiently. - Supporting merchandising activities by organising displays, stock replenishment, and ensuring the shop floor remains tidy and inviting. - Assisting with digital marketing tasks such as updating social media platforms, creating engaging content, and supporting online campaigns. - Social Media: Creating and scheduling content across our social channels - Website & Shopify: Updating product listings, images, and content on our online store - Content Creation: Writing posts, promotions, and basic graphics to support sales - Campaigns: Assisting with email marketing and seasonal promotions - Reporting: Tracking engagement and helping monitor what's working Requirements - Enthusiasm for marketing and social media — no formal experience required - Good written communication skills - Willingness to learn and study toward your Level 3 Digital Marketing qualification - Comfortable using a computer and picking up new tools Benefits - Employee discount - Free parking - On-site parking