Store Manager, Samsung Harrods

London, UK (On-site)

£45K/yr – £47K/yrSenior LevelContract

Posted 4 weeks ago

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Job Summary

Own flagship retail team operations and culture, aligning planning, KPIs, and strategy with leadership; drive communication, weekly management cadence, and people development while turning cross-functional opportunities into performance gains.

  • Own the team planning cadence, KPI tracking, and turnover across the flagship retail program.
  • Lead strategic reviews and weekly management meetings to tie offers, launches, and sales to performance, with a people-led culture.

Job Description

  • Operational Excellence: Ensure Team planning and scheduling are completed utilising the HR tools available , control and accountability of team key performance indicators and ensuring management and team are aware of the Flagship Retail strategy and the performance across the financial year
  • Clear & Consistent Communication: Bring strategic direction to life and successfully communicate this across the management team and wider team to deliver tasks/projects on time
  • Strategic planning: Identify opportunities and collaborate with others to grow the business and improve performance, commerciality- able to discuss performance across sales, offers and launches, leading weekly management meetings
  • People management and development
  • Embrace Stellar Global values: Own It, Be Can Do, Stay Curious and Work Smart
  • Previous experience as a manager in retail, ideally in a premium environment
  • Confidentiality and trust in handling sensitive situations and HR challenges
  • Open to learn and improve own performance and inspire others to want the same
  • Drive team culture through a people led strategy to get the most from your team to positively impact business result
  • Make commitments and decisions on available information even under stressful and changing conditions utilising stakeholder management
  • Demonstrate honesty and willing to listen to peers views to ensure Samsung Flagship Retail creates a safe and inclusive environment for all
  • A natural people-person, with exceptional communication and presentation skills, for one-on-one or group interactions
  • Provide your team with a common purpose, inspire them with the power of the brand and coach them through shared vision and mission
  • Ability to utilise your team with their diverse talents and experiences to set them up for success, going from strength to strength
  • Celebrate the success through coaching in the moment, building a recognition a validation plan to support the growth of your team embodying a culture through your team that drives unified values
  • 12 moths fixed term contract ( maternity cover) with 3 months probation
  • 40 hrs per week, fully flexible
  • 33 days holiday allowance ( pro rata)
  • Medicash
  • 8 members of staff to manage
  • £45k-£47k annual salary plus bonus scheme
Stellar Global Ltd logo

Stellar Global Ltd

3.9 Glassdoor

We design omnichannel retail experiences for brands across Europe to positively impact ROI. With people, intelligence and performance at our core, we help you deliver memorable experiences – whether virtual, physical or hybrid – to cement brand love and create the next customer for life. We enable clients to succeed across all platforms and markets, providing rapid, actionable insights throughout the journey to facilitate efficiency and increase profitability.Physical: Put your brand in the hands of product experts that know how to tell your story, nurture loyalty, and deliver sales success.Virtual: Combine video, live chat and social selling to connect with your customers, no matter where they are.Hybrid: Utilise all our expertise to create a truly omnichannel solution – reaching your customers across the retail landscape.We exist to build relationships that unlock potential. We are straight talking, smart people who enjoy collaborating and asking the big questions that push us forward.This company culture allows us to offer high quality, data driven retail experiences that build connection and drive growth. It’s through these that we are able to engage a more valuable community for the future of your brand. To talk about how we can help improve your retail business performance, get in touch with freya.wakefield@stellar.global

Founded in 2019
London, England, GBR
172 employees (15 in marketing)
79% recommend to a friend

Traffic Signals

Monthly Visitors
2K
Traffic Source Mix
Search
44.1%
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44.1%
Referral
6.6%
Social
4.1%
Paid
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Headcount Trend

Current headcount: ~172

Marketing Team

Marketing Team Size
15 (9% of company)
Marketing Roles Posted (Last 30 Days)
1