Specialist Customer Marketing

London, UK (On-site)

Salary Not AvailableSenior LevelFull time

Posted 2 months ago

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Job Summary

Own EU eCommerce activations from brief to impact, combining end-to-end campaign leadership with a data-driven ability to challenge retailers and optimize conversions across Pureplay and omnichannel partners.

  • Campaign Strategy & Activation: shape briefs, negotiate with retailers, implement campaigns, and optimise in-flight for uplift.
  • Strategic Challenger: stress-test activations with KAMs and retailers to improve conversion and learnings.
  • Digital Shelf & Investment: define standards, sponsorships, and SEO across EU markets to drive measurable performance.

Job Description

Responsibilities

  • Full Campaign Ownership - Brief to Results: Own the end-to-end eCommerce activation process across EU Pureplay and omnichannel retail partners: brief origination, campaign strategy, retailer negotiation, implementation, live optimisation, and post-campaign analysis
  • Author retailer eCommerce briefs with clear commercial rationale, defined KPIs, and measurable success criteria - ensuring every activation has a "why" before it has a "what"
  • Lead post-campaign debriefs with retailers and KAMs, delivering honest performance assessments with clear learnings and next-step recommendations
  • Act as a strategic challenger and advisor to Key Account Managers and retail partners - questioning proposed activations, stress-testing mechanics, and pushing for executions that are genuinely optimised for conversion
  • Build and present the commercial case for eCommerce activations to retailers and internal stakeholders, articulating the benefit of each initiative with data-backed rationale
  • Bring retailers along on best practice - coaching partners on what high-performing digital shelf and on-site activations look like, and why it matters to their own metrics
  • Design and execute on-site retailer campaigns across sponsored placements, brand stores, A+ content, homepage features, promotional events (e.g. Prime Day, Black Friday), and editorial placements
  • Manage campaign implementation directly within retailer portals and platforms, ensuring assets, copy, and targeting are optimised at launch and adjusted in-flight based on performance signals
  • Define and manage retail media investment within allocated A&P budgets, making real-time decisions on spend allocation based on performance data
  • Own digital shelf standards across EU markets - copy, imagery, video, enhanced content - ensuring SEO optimisation across retailer platforms and search engines

Requirements

  • Significant hands-on experience managing eCommerce marketing campaigns with major retail partners (Amazon, Zalando, MediaMarkt, Fnac, Smyths, or similar Pureplay/omnichannel retailers)
  • Proven track record of owning the full activation lifecycle - originating, challenging, and optimizing them
  • Strong commercial acumen: comfortable building business cases, managing A&P budgets, and defending investment decisions with data
  • Confident communicator who can challenge retailers and senior internal stakeholders with credibility backed by evidence
  • Solid understanding of retail media platforms, on-site merchandising mechanics, and sponsored advertising within retailer ecosystems
  • Strong SEO and content optimisation capability across retailer platforms
  • Fluency in English required; additional European languages are a plus
  • Bachelor's degree in Marketing, Business, or related discipline

Preferred

  • Experience with PIM systems (e.g. Stibo)
  • DAM platforms
  • SAP or Showpad
  • Additional European languages (French, Spanish, Italian, German)
  • Solid knowledge of retail media platforms and sponsored advertising within retailer ecosystems

Benefits

  • Health & Wellness: Medical, Dental, and Vision Insurance
  • Time Off to Recharge: Paid Vacation & Holidays
  • Financial Well-being: Generous 401(k) Match
  • Life & Family Support: Paid Parental Leave
  • Giving Back: Volunteer & Employee Giving Programs
  • Level Up Your Skills: Tuition Reimbursement
  • Exclusive Perks: Product Discounts & More!
Hasbro logo

Hasbro

3.4 Glassdoor

Hasbro is a leading games, IP and toy company whose mission is to create joy and community through the magic of play. With over 164 years of expertise, Hasbro delivers groundbreaking play experiences and reaches over 500 million kids, families and fans around the world, through physical and digital games, video games, toys, licensed consumer products, location-based entertainment, film, TV and more. Through its franchise-first approach, Hasbro unlocks value from both new and legacy IP, including MAGIC: THE GATHERING, DUNGEONS & DRAGONS, MONOPOLY, HASBRO GAMES, NERF, TRANSFORMERS, PLAY-DOH and PEPPA PIG, as well as premier partner brands. Powered by its portfolio of thousands of iconic marks and a diversified network of partners and subsidiary studios, Hasbro brings fans together wherever they are, from tabletop to screen. For more than a decade, Hasbro has been consistently recognized for its corporate citizenship, including being named one of the 100 Best Corporate Citizens by 3BL Media, a 2025 JUST Capital Industry Leader, one of the 50 Most Community-Minded Companies in the U.S. by the Civic 50, and a Brand that Matters by Fast Company. For more information, visit https://corporate.hasbro.com.

Founded in 1923
Pawtucket, Rhode Island, USA
8K employees (2,353 in marketing)
54% recommend to a friend
36% CEO approval

Traffic Signals

Monthly Visitors
1.5M
Traffic Source Mix
Search
53.1%
Direct
33.1%
Referral
7.4%
Social
5.5%
Paid
0.8%

Headcount Trend

Current headcount: ~8K

Marketing Team

Marketing Team Size
1,247 (16% of company)
Median Career Experience
24 years
Median Tenure
9.3 years
Marketing Roles Posted (Last 30 Days)
13

Funding

Total Funding
$500M
Last Raise
$500M
Post IPO Debt, 2 years ago

Funding History

  • May 2024
    Post IPO Debt • $500M

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