Responsibilities

• Develop and manage social media strategies across platforms, including Instagram, TikTok, LinkedIn, Facebook, X, and YouTube.
• Be the primary point of contact for clients on social media performance, content planning, and campaign updates.
• Work closely with our creative team to ensure social content is on-brand, on-brief, and optimised for performance.
• Build and manage content calendars across multiple clients simultaneously, maintaining quality and consistency.
• Monitor community engagement, responding to comments and messages in line with client brand guidelines.
• Analyse and report on social media performance metrics, providing actionable insights and recommendations.
• Stay ahead of platform trends, algorithm updates, and cultural moments to keep clients relevant and competitive.
• Support pitches and planning phases with strategic social media thinking and audience insights.
• Champion innovation within the social space, identifying new formats, platforms, and creative opportunities.

Requirements

• 3+ years of experience in a social media role within a digital, media, or advertising agency environment.
• Proven track record of growing and engaging audiences across multiple social platforms.
• Strong understanding of organic social media, content performance metrics, and platform best practices.
• Exceptional written communication skills with a natural instinct for tone of voice across different brands.
• Creative thinker who is culturally switched on and passionate about social storytelling.
• Experience managing multiple client accounts and juggling competing priorities.
• Proficiency with social media management and scheduling tools; experience with analytics platforms such as Notion.

Preferred

• Familiarity with paid social is a plus.