Responsibilities

• Developing social media strategies with the aim of increasing brand awareness and customer engagement
• Analysing the long-term needs of the company’s social media strategy and offering quarterly reports to the management and executive teams, outlining any necessary changes to the overall digital marketing plan
• Creating captivating content for an organisation’s social media sites, which may include writing blogs, articles, posts and multimedia content
• Staying up-to-date with the latest social media trends and digital technologies
• Developing monthly reports on emerging social media trends that will be submitted to the management and executive teams
• Developing and overseeing competitions and campaigns to draw attention to a brand
• Setting measurable goals for campaigns, measuring and showing the Return on Investment (ROI)
• Monitoring and responding to customer feedback, comments and social media posts
• Managing a social media team and guiding junior members
• Liaising with other departments and creatives to create a holistic and effective online marketing strategy

Requirements

• Extensive experience in a similar position in a group-level role.
• Deep understanding of hospitality business and guests
• Highly developed interpersonal, adaptive influencing and supervisory skills
• Ability to work across all levels and functions of the hotels under own initiative in a highly pressured environment
• Good project management skills
• Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
• English is the primary language used in our hotel. You can comfortably communicate in this language.

Benefits

• Social Events, Wellbeing and Team Activities
• Training and development
• Pension Salary Sacrifice Scheme
• Career development and salary reviews
• Interest-free Season Ticket Loan Scheme
• 1 Volunteer Days per year (fully paid and in addition to your annual leave)
• Complimentary meals prepared for you by our chefs
• Length of Service related holiday scheme
• Discount on Accommodation worldwide and 50% Food and Beverage Outlets
• Life Assurance