Responsibilities

• Develop and implement an effective social media and content strategy across Facebook, Instagram, TikTok, LinkedIn, YouTube, and X.
• Create, film, edit, and publish engaging video, photographic, and written content.
• Produce content showcasing products, customer installations, behind-the-scenes activity, staff, promotions, events, and company developments.
• Plan and maintain a consistent social media content calendar.
• Write engaging captions, advertisements, website content, email campaigns, and promotional material.
• Create short-form video content, including TikToks, Instagram Reels, YouTube Shorts, product demonstrations, and customer-focused videos.
• Manage the day-to-day operation of all company social media accounts.
• Monitor and respond professionally to comments, messages, enquiries, reviews, and customer feedback.
• Build an active and engaged online community around the company’s brands.
• Support the planning and delivery of seasonal campaigns, product launches, competitions, promotions, and special events.

Requirements

• Previous experience in social media management, content creation, digital marketing, or a similar role.
• Strong knowledge of Facebook, Instagram, TikTok, LinkedIn, YouTube, and other relevant platforms.
• Excellent written English with the ability to produce accurate, persuasive, and engaging content.
• Experience creating and editing photographs and short-form video content.
• A creative mindset with a strong eye for branding, design, visual storytelling, and attention to detail.
• Confidence appearing in front of the camera or directing other members of the team when required.
• Ability to manage several projects and deadlines at the same time.
• Strong organisational and time-management skills.
• Ability to work independently, take ownership of projects, and contribute new ideas.
• A commercial mindset with an understanding of how marketing activity can generate enquiries and sales.

Preferred

• Experience using scheduling and social media management platforms such as Hootsuite, Buffer, Meta Business Suite, or similar.
• Experience using Canva, Adobe Creative Cloud, CapCut, or other content-editing software.
• Experience managing paid advertising through Meta, Google, TikTok, or other digital platforms.
• Knowledge of email marketing, search engine optimisation, website content management, or e-commerce.
• Experience working within retail, leisure, wellness, home improvement, or another consumer-focused industry.
• Experience working with influencers, media contacts, or public relations campaigns.
• A relevant qualification in marketing, media, communications, photography, videography, or graphic design.
• A full UK driving licence, as occasional travel to installations, events, and other locations may be required.

Benefits

• Casual dress
• Free parking
• On-site parking