Responsibilities

• Taking the reins of one of the agency’s most significant entertainment accounts, overseeing the content strategy and creative direction for a dynamic, award-winning social programme.
• Sitting above a central team of directors and a global team of market creative leads, you’ll guide the overarching direction of the account while partnering closely with senior client stakeholders and agency leadership.
• This requires someone fluent in operating at both macro and granular levels: defining long-term content strategy and creative frameworks while maintaining high-level oversight of day-to-day output, social excellence, and creative quality.
• Someone who understands how to scale learnings across markets without losing cultural relevance or strategic sharpness.

Requirements

• Defined and led the overarching creative vision across large accounts, translating this vision into clear briefs and goals that move with the ever-evolving social landscape.
• Maintained ultimate oversight and quality assurance, upholding a consistently high creative standard across all content output, including campaigns, publishing, and different markets.
• Built and oversaw systems, workflows, and publishing operations, ensuring consistency in ways of working, editorial processes, and publishing standards across accounts and markets to enable teams to work effectively at scale.
• Acted as a senior strategic partner to client stakeholders and agency leadership, leading high-level conversations around content direction, performance, and account growth.
• Led and mentored senior content leads, creating clarity, momentum, and alignment across multidisciplinary teams.
• Translated business objectives, cultural insight, and platform behaviour into clear frameworks and priorities, ensuring community insights and trends meaningfully inform creative development.
• Managed multiple fast-moving workstreams, including major global and local social campaigns (from flagship live festival coverage to lower-funnel e-commerce) while maintaining clarity and calm under pressure.
• Identified opportunities for innovation, growth, and evolution across channels and content formats, and spotted emerging cultural, platform, and creator trends to translate into actionable opportunities.

Nice to Have

• Leadership experience within social and content environments, with a background as either a senior social creative or content strategist.
• Proven experience leading large-scale, multi-market or global accounts.
• Deep understanding of social platforms, audience behaviour, and content ecosystems.
• A strategic mindset paired with strong instincts and impeccable creative judgment.
• Experience building operational systems and frameworks for high-volume content teams, as well as experience leading major campaigns.
• Strong leadership and people management experience across multidisciplinary teams.
• Exceptional stakeholder management and presentation skills.
• Calm, decisive, and highly organised in fast-paced environments.
• Data-informed, with the ability to use insights to evolve strategy and improve performance.
• Deeply embedded in music, podcast, and internet culture, with a strong instinct for where culture is heading next.

Benefits

• 25 days holiday, pension scheme & life assurance
• WAS Passport and Work From Anywhere schemes which allow you to truly connect to colleagues all over the world!
• Inclusion at every level is crucial to creative innovation and success, and we want to create a workplace where everyone feels a sense of belonging. We welcome and encourage talent from ALL backgrounds and are committed to creating a representative team that can deliver creative excellence.