Responsibilities

• Own and execute the end‑to‑end social media strategy across content, community and commerce
• Act as the expert across all major and emerging social platforms, staying ahead of trends, features and formats
• Lead the social media calendar, overseeing planning, approvals and publishing across all channels
• Develop and deliver creative campaigns, activations and concepts that drive engagement and key KPIs
• Own and protect the Bicester Village tone of voice, ensuring consistent and authentic brand representation
• Lead community engagement at scale, growing and retaining global audiences
• Oversee video‑first content creation, including Reels, TikTok and short‑form formats
• Analyse performance, report on results and continuously optimise activity based on insights

Requirements

• At least 5 years’ experience building and managing a brand or company’s social media presence
• Proven track record delivering successful social media campaigns with measurable growth and engagement
• Deep knowledge of social platforms, trends and best‑practice content formats
• Strong video and content creation skills, including experience with Reels and TikTok
• Exceptional eye for detail with the ability to tell compelling stories through copy and visuals
• Confident stakeholder manager, comfortable presenting and influencing across teams
• Highly organised, with the ability to manage multiple priorities and deadlines
• Passionate about retail, fashion, brands and the luxury guest experience

Benefits

• generous salary and along with a competitive benefits package including annual leave
• extra leave on your birthday, if you are getting married or moving
• discounts throughout our villages
• a very generous employee referral bonus
• access to private medical and dental cover
• along with many more