Senior Global Media Operations Manager

London, UK (Hybrid)

Salary Not AvailableSenior LevelFull time

Posted 2 months ago

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Job Summary

Own the global media operations governance and partner with clients and agency teams to optimize platform setup, structure, and delivery across markets.

  • Governance across brand safety, account setup, access management, and platform quality.
  • Collaborate with activation hubs and offshore teams to support delivery and escalation management.
  • Drive adoption and continuous improvement of tools, processes, and frameworks across markets.

Job Description

Responsibilities

  • Lead global and regional media operations governance, ensuring consistent standards and compliance across markets
  • Act as a trusted operational partner to clients and agency teams, advising on platform setup, structure, and optimisation opportunities
  • Oversee the implementation and usage of ad tech, martech, and media platforms (including DSPs, social platforms, and planning tools)
  • Drive governance across brand safety, account setup, access management, and platform quality
  • Collaborate with activation hubs and offshore teams to support delivery, troubleshooting, and escalation management
  • Support training, adoption, and continuous improvement of tools, processes, and frameworks across markets
  • Work with product, data, and technology teams to enhance platforms and contribute to operational transformation

Requirements

  • Experience in media operations, digital operations, or ad tech/martech within an agency or consultancy
  • Strong knowledge of programmatic, paid social, and paid search ecosystems
  • Confidence working across multiple markets and senior stakeholders
  • Experience in governance, process improvement, and operational transformation
  • A collaborative mindset, strong communication skills, and a passion for continuous improvement

Benefits

  • Flexible Working — hybrid working model (three days in the office, two working remotely) to balance needs of people and business; standard hours 9:30–17:30 with flexibility to core hours 10:30–16:30 (e.g., start at 8:30 and finish 16:30 or start 10:30 and finish 18:30); ability to flex around core hours to manage day; open conversations with managers to support high-need periods and individual circumstances.
  • Be Your Best — adjustments in the recruitment process available; dedicated Talent Team member can discuss specific requirements; can email beyourbest@omnicommediagroup.com for confidential support.
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PHD

Welcome to PHD.Powered by our next-generation network, PHD’s advanced thinking - Intelligence. Connected. - combines data, technology, and human expertise collaboratively to achieve greatness.This is how we are one of the world’s most awarded media agencies, and currently ADWEEK’s Global Media Agency of the Year.We have around 6,500 people in 81 offices across 74 countries, all connected in one platform, Studio. Studio, which launched in 2018, allows our account teams, planners, and strategists worldwide to collaborate to create online campaigns, producing 70,000 unique ideas from across the agency, together.This is how we transform experiences.This is how we move brands and businesses forward.www.phdmedia.com

Founded in 2006
London, England, GBR
5K employees (1,376 in marketing)

Traffic Signals

Monthly Visitors
95.2K
Traffic Source Mix
Search
45.8%
Direct
40.3%
Referral
8.8%
Social
3.8%
Paid
0.9%

Headcount Trend

Current headcount: ~5.1K

Marketing Team

Marketing Team Size
1,281 (26% of company)
Median Career Experience
11 years
Median Tenure
4.8 years
Marketing Roles Posted (Last 30 Days)
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