Senior Director, Industry Strategy (Advertising)

London, UK (Hybrid)

£135K/yr – £145K/yrSenior LevelFull time

Posted 7 days ago

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Job Summary

Own and drive advertising research and creative effectiveness initiatives for enterprise customers, shaping strategy, narrative, and product direction while engaging customers, analysts, and industry forums.

  • Lead external thought leadership and storytelling on advertising effectiveness and AI-driven creative methods.
  • Translate customer realities into actionable product and GTM guidance across cross-functional teams.

Job Description

Responsibilities

  • Serve as an industry expert
  • Bring deep expertise in advertising strategy, creative effectiveness, campaign development, ad testing, and consumer research methodologies.
  • Act as a senior subject matter expert on creative testing, campaign diagnostics, norms, benchmarks, competitive dynamics, and market trends.
  • Understand how large enterprise organizations operate, including process, politics, agency dynamics, decision-making, budget pressures, stakeholder complexity, and media and creative timelines.
  • Stay ahead of emerging trends in advertising effectiveness, AI-generated creative, synthetic respondents, creative volume, digital and social testing, predictive models, and connected learning systems.
  • Function as a trusted internal advisor across the organization.
  • Work closely with Sales, Customer, Product, Product Marketing, Marketing, and Research Science teams on strategic narratives and customer engagements.
  • Help Product Marketing build messaging, frameworks, demos, POVs, enablement, competitive guidance, and customer-facing materials when expertise-level knowledge is needed.
  • Support enterprise opportunities as a strategic expert and advisor, speaking directly to customers and prospects when senior advertising expertise is needed.
  • Clarify where Zappi’s advertising solutions fit across the creative development lifecycle, from early creative exploration to validation, optimization, and connected learning.

Requirements

  • 10+ years of experience in creative development, ad testing, campaign strategy, consumer insights, advertising effectiveness, or market research.
  • Deep expertise in advertising research methodologies, including pre-market ad testing, creative diagnostics, campaign learning, norms, benchmarking, and KPI interpretation.
  • Experience working with enterprise brands and senior stakeholders across Insights, Marketing, Brand, Media, Creative, Commercial, or Strategy teams.
  • Strong understanding of how enterprise teams make advertising decisions, manage creative risk, and connect consumer insight to campaign performance.
  • Ability to translate complex advertising methodologies into clear commercial narratives, sales guidance, executive-level storytelling, and customer-facing POVs.
  • Experience supporting strategic sales, enterprise customer conversations, thought leadership, or consultative growth motions.
  • Exceptional communication, presentation, and storytelling skills, with comfort representing a company externally as a senior industry expert.
  • You may come from: Consumer insights, brand, media, creative, or strategy teams; Advertising research, market research, or creative effectiveness consulting; Advertising effectiveness or creative development leadership; Senior roles within research, insights, ad tech, creative analytics, or marketing technology providers.

Benefits

  • Three company-paid mental health days of rest per year (these are pre-scheduled, so the entire company can take the same days off regularly to reset)
  • Generous PTO policy - Minimum of 20 days of paid time off per year, plus national holidays. Leave over 30 days requires manager and People team approval.
  • Private medical healthcare cover
  • Group risk, life & disability contributions
  • Flexible working arrangements, including remote (unless otherwise specified)
  • Thoughtfully designed offices to support both individual work and collaboration without interrupting others
  • Wellbeing benefits such as free yoga and access to trained therapists / counsellors
  • Enhanced parental leave policies
  • Free lunch in the office Tuesday-Thursday
  • Tax efficient pension contributions via salary sacrifice scheme
Zappi logo

Zappi

4.3 Glassdoor

Zappi is a leading consumer insights platform that helps brands win with consumers. Through AI-powered software that delivers connected insights, Zappi enables teams to make faster, smarter, consumer-driven decisions by leveraging real-time, continuous feedback.Trusted by more than 350 brands worldwide, Zappi helps create successful products, develop impactful ads, and build winning brands by keeping the voice of the consumer at the heart of every decision. Named the Best Marketing Insights Platform by the MarTech Breakthrough Awards in both 2023 and 2024, recognized by Business Insider as one of the hottest martech companies, and winner of the MRS Best Technology Innovation Award 2025, Zappi is redefining how modern teams use insights to drive growth.As a certified B-Corp, Zappi is committed to net-zero emissions, fostering an equitable workplace, and using technology to benefit the communities the company serves. With more than 300 employees across 13+ countries and offices in Boston, London, and Cape Town, Zappi’s culture has been celebrated by Fast Company, Comparably, Quirks, Great Place to Work, and more.To learn more about Zappi, visit https://www.zappi.io/web, and to join our team, visit https://www.zappi.io/web/careers/.**Please note: For your safety, apply only through Zappi’s official careers page. Any job postings outside this portal may not be legitimate. If you come across suspicious activity, please report it to both Zappi and the recruitment site to safeguard your information.

Founded in 2013
Boston, Massachusetts, USA
313 employees (27 in marketing)
85% recommend to a friend
100% CEO approval

Traffic Signals

Monthly Visitors
718.1K
Monthly Google Ads Budget
$48.5K
Traffic Source Mix
Search
22.6%
Direct
55.6%
Referral
8.3%
Social
10.2%
Paid
2.9%

Headcount Trend

Current headcount: ~315

Marketing Team

Marketing Team Size
19 (6% of company)
Marketing Roles Posted (Last 30 Days)
1

Funding

Total Funding
$193.8M
Last Raise
$171.1M
Private Equity, 3 years ago

Funding History

  • Dec 2022
    Private Equity • $171.1M
  • Feb 2019
    Series Unknown • $8M
  • Mar 2018
    Non Equity Assistance

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